Great taste!
Great taste!
By Charles C.
Response from Lucy· Mar 29, 2023
We're so glad you like it!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
199 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Say goodbye to smoking and hello to Lucy, the cleaner form of nicotine. Choose your flavor and get Lucy delivered to your door monthly to upgrade your nicotine.
Lucy (lucy.co) has 199 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
199 approved reviews, newest moderated first
Great taste!
By Charles C.
Response from Lucy· Mar 29, 2023
We're so glad you like it!
I've tried all that's out there in the shops to find the right one. Some brands had rather a nasty feeling having it in your mouth. Lucy has really gotten the taste and comfort just right.
By JC
Order never came
By Nathan S.
Quick turn around with purchase, flavor of product is good
By Jerry S.
Great product
By James C.
Smoke and vape free for 2+ years thanks to Lucy. The shipping isn’t always on time which is very frustrating when using as a cessation program.
By James B.
Response from Lucy· Feb 9, 2023
Hey James, thank you for leaving a review. The Lucy team is actively working on more reliable shipping. Please reach out at [email protected] if you need any assistance.
Package lost and no real updates. Jennifer has sort of been helping but lots of time with my package in total limbo. If y’all used a competitive shipping option and not the worst / cheapest possible one this likely does not happen.
By Hobbs H.
Response from Lucy· Feb 6, 2023
Hi Hobbs, thank you for your review. Your shipment was delivered on 2/4/23. It looks like you've already connected with Jennifer about this and confirmed you received the order. Please don't hesitate to reach out in the future if you need any assistance.
Sometimes people try to deceive you because you’re old. It happened when we were at our 1st and only Princess shore excursion at St Martin. It was very disappointing. Billed as “a rum and reggae” beach party, there was no beach, and trim young men weren’t playing volleyball or doing the limbo. The only reggae was on the radio, and no one was dancing. When asked for a review, I was very harsh, and I thought that was the end. It wasn’t. Craig from Trustpilot called to tell me that I will be reimbursed for the excursion and that makes it all good. WOW. A company that actually backs up their promise. I should complain more often.
By Lawanda D.