Ordering is so easy
Ordering is so easy! Great products.
By MelissaAmes
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
199 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Say goodbye to smoking and hello to Lucy, the cleaner form of nicotine. Choose your flavor and get Lucy delivered to your door monthly to upgrade your nicotine.
Lucy (lucy.co) has 199 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
199 approved reviews, newest moderated first
Ordering is so easy! Great products.
By MelissaAmes
Lucy is a great product with even better customer service. Highly recommend.
By Joshua J.
Pouches are pretty good. I like the you can get them in 12mg. My only problem is every time I order there's at least one pouch that's torn open and the whole can is cover in the powder. It's not a huge deal but it is a little annoying
By Kaden A S.
You sent the wrong flavor and did not ask if it would be ok to sent that one instead of the one that is on my subscription
By Jill F.
Response from Lucy· Apr 6, 2023
Hi Jill, thank you for your review. That sounds like a fulfillment error. We've reached out from [email protected] for more information and to assist with a replacement.
Customer service and products are unbelievably amazing. I highly recommend this company to any and everyone.
By Marcus J.
Response from Lucy· Apr 6, 2023
Thank you so much, Marcus!
Always out-of-stock of 2 mg gum flavors requiring me to reprocess orders over and over.
By Brad N.
Best nicotine gum on the market and quick online checkout and delivery.
By Hans H.
Response from Lucy· Apr 6, 2023
Thank you, Hans!
It’s easy to order, lots of choices of flavors and the price isn’t bad. Been smoke free for over a year because of this product so I can’t complain
By Justin A.