Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
654 reviews
Lucky OrangeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
654 approved reviews, newest moderated first
I've been using Lucky Orange since 2016 and I love the product - we use it for SEO and site improvement purposes. Great customer support.
By Michael
Response from Lucky Orange· Mar 13, 2023
Amazing to hear that you've been using Lucky Orange for the last 7 years! We look forward to continuing to grow along side your business. Please don't hesitate to reach out if there's anything we can help you with! Cheers - Bradley from Lucky Orange
Emilia has been great. Responding promptly and answering all of my questions. The best!
By Ward H.
Response from Lucky Orange· Mar 13, 2023
Thank you for the five-star review! I'll pass your kind words along to Emilia. Please don't hesitate to reach out if there's anything else we can help you with. Cheers - Bradley from Lucky Orange
We've been using Lucky Orange for over a year to identify areas on our main landing page that we could improve. The set up for that was pretty straightforward, and we gained a lot of insight from it. We recently decided to try expanding our use case and employ Lucky Orange on our software page. This set up proved to be trickier. After playing around with it for a bit and having no luck (not for lack of ease of use on the platform, but rather knowledge gaps on our side) I reached out to Lucky Orange to talk to a member of their team. They replied promptly and sent a link to easily sign up for a time to connect. Although I'd say our use case is a little outside the normal realm, their team had no trouble giving me detailed advice on how to set up our Lucky Orange portal to work towards our goals. They also took the time to show me other areas of the tool that I hadn't considered looking at before, such as the ability to see at a glance whether visitors to our site are mobile or desktop users. I'm so impressed by this tool and would highly recommend Lucky Orange for anyone looking to gain more insight into who is visiting their site and how the visitors are interacting with the pages!
By Jessica B.
Response from Lucky Orange· Mar 13, 2023
Thank for the five-star review and recommendation! Thrilled to hear that you were able to expand how you use Lucky Orange on your site and had a great experience with our team. We're always here if you need anything else! Cheers - Bradley from Lucky Orange
Emilia did a fantastic job giving us a demo of the new interface, answering all questions, and following through with all of the follow-up documentation. We are really excited about all of the improvements and can't wait to dig in! Thanks LuckyOrange!
By INVENTRESS
Response from Lucky Orange· Mar 7, 2023
Thrilled to hear you had a great experience on your demo call and are excited about our new enhancements. Please don't hesitate to reach out if there's anything else we can help you with! Cheers - Bradley from Lucky Orange
Very helpful responses and information regarding transferring site to the new platform.
By Liz
Response from Lucky Orange· Mar 6, 2023
Thank you for the five-star review! Great to hear that you had a good experience with our support team. Please don't hesitate to reach out if there's anything else we can help you with. Cheers - Bradley from Lucky Orange
Excellent demo! Emilia was thorough and clear. Got straight to the point when showing the different options and tools. Thank you!
By Mo D.
Response from Lucky Orange· Mar 6, 2023
Thrilled to hear that your demo with Emilia was "excellent"! I'll pass your kind words along. We're here if you need anything else! Cheers - Bradley from Lucky Orange
Clearly record vistor's action as we need.
By Offbuck
Response from Lucky Orange· Mar 7, 2023
Great to hear you've had a good experience with our Session Recordings! We're here if you need anything. Happy tracking! Cheers - Bradley from Lucky Orange
The pricing is ok and suitable for start up businesses
By MA
Response from Lucky Orange· Mar 7, 2023
Thank you for taking the time to leave us a review! Please don't hesitate to reach out if there's anything we can help you with. Happy tracking! Cheers - Bradley from Lucky Orange
