Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
654 reviews
Lucky OrangeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
654 approved reviews, newest moderated first
I asked a simple question and got a very quick simple answer. Thanks team.
By Tyler R.
Response from Lucky Orange· Mar 31, 2023
Thank you for such kind words! We take pride in providing our customers with both great technology and customer support. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking! Cheers - Bradley from Lucky Orange
Emilia was fast and thorough. Perfect for an introduction to Lucky Orange.
By Jennifer T.
Response from Lucky Orange· Mar 31, 2023
Thank you for the five-star review, Jennifer! I'll pass your kind words along to Emilia. We take pride in our customer support and are glad you found your demo beneficial. We're here if you need anything else! Cheers - Bradley from Lucky Orange
Very good application, it has many useful functions such as the recordings of what each user does on the site
By Joaquin P.
Response from Lucky Orange· Mar 31, 2023
Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, Joaquin! Cheers - Bradley from Lucky Orange
This app has been helpful in tracking how customers shop on our website. I would highly recommend it.
By Diana
Response from Lucky Orange· Mar 28, 2023
Thank you for taking the time to leave us a five-star review! Its great to hear that you're discovering meaningful insights with Lucky Orange. We're here if you need anything! Cheers - Bradley from Lucky Orange
Excellent overview of the software.
By Ryan M.
Response from Lucky Orange· Mar 28, 2023
Thrilled to hear your demo call was "excellent". Please don't hesitate to reach out if there's anything we can help you with. Happy tracking! Cheers - Bradley from Lucky Orange
great tool at very affordable rate, i recommend using this to many
By Rajesh B.
Response from Lucky Orange· Mar 28, 2023
Thank you for recommending Lucky Orange. We're here if you need anything. Happy tracking! Cheers - Bradley from Lucky Orange
Been using Lucky Orange for a while now and is 2 or 3 different software apps rolled into one. It gives me pop-ups for my websites, surveys, heatmaps, visitor recordings and analytics, live chat and much more with one package. Saves me installing 2 or 3 apps on my sites and therefore gives me a cost saving.Would recommend.
By Neil B.
Response from Lucky Orange· Mar 28, 2023
Thrilled to hear that your saving money and improving your website with Lucky Orange. Thank you for leaving us a review. Please don't hesitate to reach out if there's anything we can help you with! Cheers - Bradley from Lucky Orange
Very helpful for site feedback!
By Kristin B.
Response from Lucky Orange· Mar 31, 2023
Thank you for taking the time to leave us a review! Understanding your website visitors' behavior is vital to building a high-converting website. Please don't hesitate to reach out if there's anything we can help you with. Cheers - Bradley from Lucky Orange
