Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
654 reviews
Lucky OrangeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
654 approved reviews, newest moderated first
Customer service was prompt in responding to the questions that I had and quickly helped me solve an issue.
By Dalton H.
Response from Lucky Orange· Mar 6, 2023
Thrilled to hear that you had such a great experience with our team! We're here if you need anything else. Happy tracking! Cheers - Bradley from Lucky Orange
Great App, and very useful for the business
By Sneaker L.
Response from Lucky Orange· Mar 6, 2023
Thank you for the five-star review! Please don't hesitate to reach out if there's anything we can help you with. Happy tracking! Cheers - Bradley from Lucky Orange
Excellent customer service and Jordan was very knowledgeable. Recommend!
By Robert H.
Response from Lucky Orange· Mar 6, 2023
Thank you so much for the five-star review! I'll pass your kind words along to Jordan. Please don't hesitate to reach out if there's anything else we can help you with. Cheers - Bradley from Lucky Orange
I had a great experience with Justin. It was brief, but I learned a lot.
By KA P.
Response from Lucky Orange· Feb 16, 2023
Thank you for the five-star review! Always great to hear that you had a good experience with our support team. Please don't hesitate to reach out if there's anything else we can help you with. Cheers - Bradley from Lucky Orange
The Response was Quick and To the Point!
By HEMAL N.
Response from Lucky Orange· Feb 15, 2023
Glad to hear it! Thank you for taking the time to leave us a review. Please let us know if there's anything else we can help you with. Cheers - Bradley from Lucky Orange
This is a very powerful tool that shows us some very important information about our customers and their behavior on our site. Emilia was very knowledgeable and was able to provide a pretty in-depth presentation on all of the features in the short amount of time that was allotted. Took the time to answer any questions too! We're excited to see how Lucky Orange helps our business grow in the future!
By Andrei L.
Response from Lucky Orange· Feb 7, 2023
Thank you for taking the time to leave us a five-star review! We're thrilled to hear that you're excited about growing your business with Lucky Orange. We're here if you need anything! Cheers - Bradley from Lucky Orange
Kelsey George was prompt and got to the bottom of my issue quickly . She made handling it via email painless. She was very kind even though we never even spoke.
By Linda D B.
Emily helped me a lot. She answered all my questions about using Lucky Orange and gave me few advices. Really nice support :)
By Greg
Response from Lucky Orange· Feb 3, 2023
Thank you for the five-star review! I'll pass along your kind words to the team. Happy tracking! Cheers - Bradley from Lucky Orange
