Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
654 reviews
Lucky OrangeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
654 approved reviews, newest moderated first
Lucky Orange is an excellent tool for analysing customer journeys and identifying website pain points. Highly recommend it.
By Eloisa B.
Response from Lucky Orange· Oct 31, 2025
Thank you for your review! Learning the pain points your customers are having and being able to quickly address them is invaluable. Please let us know if you need anything! Cheers - Jordan from Lucky Orange
Great addition to our shop with strong insights into customer engagement
By MyVicto
Response from Lucky Orange· Oct 31, 2025
Thank you for your review! Discovering how your customers interact with your website can make a huge difference in your ability to identify conversion barriers and increase sales. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
The 15-minute onboarding with Justin was helpful in understanding which features could be immediately addressed for my site.
By valeria
Response from Lucky Orange· Oct 24, 2025
Thanks for taking the time to leave us a review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it.Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
热力图很棒，就是加载有点慢。要是能自动加加热门的页面漏斗就更好了
By baba
Response from Lucky Orange· Oct 22, 2025
Gǎnxiè nín chōuchū shíjiān gěi wǒmen liú xià píngjià! Tōngguò rè tú zhǔnquè liǎojiě fǎngkè hé kèhù zài nín wǎngzhàn shàng de xíngwéi hé tǐyàn, kěyǐ jí dàdì gǎishàn nín de wǎngzhàn bìng cùjìn yèwù zēngzhǎng. Zàicì gǎnxiè nín de píngjià, rú yǒu rènhé yíwèn, qǐng suíshí liánxì wǒmen! Xièxiè - Lucky Orange de Justin
The overall UI and insights have been super pleasant thus far.
By Zachary D.
Response from Lucky Orange· Oct 22, 2025
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Jordan from Lucky Orange
We use Lucky Orange mainly for the heatmaps and session replays to spot UX issues and better understand how visitors interact with our store. It’s really helpful for optimizing product pages. Highly recommended for any Shopify store that wants clear insights into visitor behavior.
By Vincent R.
Response from Lucky Orange· Oct 22, 2025
Thanks for taking the time to leave us a review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Justin was amazing and super helpful! I've used them for years and I stopped doing marketing but now I am getting back into it!
By Simon C.
Response from Lucky Orange· Oct 22, 2025
Thank you for your review! First off, welcome back! We’re always here to help our customers be as successful as possible, both now and in the future. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
great app to use with Shopify. allows me to see precisely where customers clicked or look at my website. a must have for any owner of a business with a website
By Thomas G.
Response from Lucky Orange· Oct 3, 2025
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
