LucidchartReviews of lucidchart.com

They charged me for the subscription even though I took the free trial, and on top of that they renewed it without my confirmation. DO NOT USE THIS WEBSITE.

ZERO customer support. When trying to get answers, you are directed to the "community," which is about as helpful as a fart in a locked car on a hot summer day. I want to disable AI, but there is no way to contact a real person who can walk me through the process of disabling this annoyance. AI does not help; in fact, it's more disruptive than anything. The only reason I gave 2 stars and not 1 is that there are other useful features. But AI ruins the experience for me. I absolutely HATE it! UPDATE: The brainiacs at Lucid have now decided to nuke the top menu bar and clutter the interface with yet another hovering menu to obstruct the text and data. Before it was just the AI icon that was in the way, now it's both the AI and the menu bar. Honestly there isn't a low enough rating to give this program. It is truly TERRIBLE AND I HATE IT!

Absolutely badly designed program and interface. I dare say scam. DO NOOOOOT USE IT FOR IMPORTANT PAPERS.

The least intuitive program ever created. It seems like it was designed by ChatGPT 1.0!

Would give 0 if possible. Constant errors, issues with the easiest tasks. How could this product make in production!?

Son unos ladrones, utiliza la prueba gratis por 7 dias, aceptando que me cobren 11 dolares mensual cuando pase, y cuando llega el recibo me cobraron 3 meses por adelantando 36 dolares, a todo esto el soporte dice que no me hara ningun reembolso por su politica de no reembolso. estafadores.

It is absolutely unbelievable how they managed to make arrows connecting squares a herculean task. Putting the arrow in the same place will result in it taking a different path every time, not to mention joints randomly appearing.

This is the best diagramming tool that I have used so far. In my opinion, the pricing is justified. Certainly better than Visio. Not sure what all the negative comments are about.