LoviReviews of lovi.care

Response from Lovi· May 18, 2026

Hi Erin, Thank you for your kind words about the app. We totally understand the hesitation around pricing. Just a reminder that Lóvi does offer a free trial, so you can explore everything the app has to offer before committing. As for building a routine with your own existing products, we hear you, and great news: this feature is on its way! We'll be releasing it soon, and can't wait for you to try it. We hope you can give us a chance! 💜 Warm regards, Margarita & The Lóvi Team

Response from Lovi· Mar 24, 2026

Hi Josiah, It genuinely means a lot to know you are this excited to get started! We are sorry the payment process has been letting you down. Our management team has already reached out to you directly via email to help get this sorted, so please do check your inbox, and we will take it from there. We really look forward to welcoming you on board! 💜 Warm regards, Margarita and Lovi Team

Response from Lovi· Mar 23, 2026

Hi Deb, Thank you for sharing your honest feedback, we genuinely appreciate it, even when it's hard to hear. We're sorry the experience didn't feel right for you. The Amazon links are included purely for convenience, to make it easy for people around the world to find recommended products in one place, but we completely understand how that could feel overwhelming or misaligned with what you were looking for. Amazon is selected as the primary source in certain regions based on product availability and logistics, but it's not the only one. And we're already working on making it possible for users to choose their preferred shopping platform themselves. We'd love to connect with you directly and share something special as a thank-you for giving us a try. Please reach out to us at [email protected] or share your email here. We will do our best to restore your trust! Warm regards, Margarita and Lovi Team 💜

Response from Lovi· Jan 29, 2026

Chère Claudie, Nous sommes désolés que le produit n’ait pas répondu à vos attentes. Pourriez-vous nous indiquer la raison de votre déception? Cela nous aiderait beaucoup. Sachez également que nous sommes toujours ravis de vous aider à l’adresse [email protected] si vous rencontrez des difficultés ou le moindre désagrément lors de l’utilisation de l’application. Merci, Alexey et l’équipe Lovi

Response from Lovi· Jan 27, 2026

Hi, We totally get why that can feel uncomfortable, but we would like to restore your trust! There is a way to explore how the app works and see what it offers before deciding whether it’s right for you, and we’d be happy to show you exactly how. If you’re open to it, please share the email you signed up with at [email protected]. We’ll reach out personally to walk you through the app or will refund any charges if they have been processed 💜️ Margarita and the Lovi Team.

Response from Lovi· Sep 3, 2025

Hi again! Please check your Inbox — we have something for you before the New Year 💜💜💜 With love, The Lovi Skincare Team

Response from Lovi· Aug 15, 2025

Hi! We’re so happy to hear that you want to try Lovi — thank you so much for your kind comment! We’ll also remind our team about Android support 💜

Response from Lovi· Aug 15, 2025

Dear Diana, Could you kindly confirm that everything has been solved? We’d be happy to make sure everything is all good, especially before the New Year 💜 Our contact email address is still the same: [email protected] — waiting for your confirmation! With love, Sofia from the Lovi Skincare Team