Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
67 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Visit LovelySkin for the best skin care brands like Obagi®, SkinMedica®, SkinCeuticals, jane iredale® & more. Authentic products, free shipping & free samples.
LovelySkin.com (lovelyskin.com) has 67 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 3 reviews with 2 stars · Clear filters
The company sent me a tube of sunscreen that was set to expire within six months; by the fourth month of use, I suspected the formula had degraded, as it caused skin irritation. When buying sunscreen, I expect a shelf life of at least a year. I will never buy from this company again.
By Lucy
Wish they changed their mailing system... One thing I like is that shipping is free. I wouldn't buy from them if shipping was not free. However, they use USPS, which either takes a long time to arrive or packages have gotten lost in the mail. Wish they used FedEx or at least UPS instead. I purchase dog products from the site Chewy and I have noticed nothing but an amazing delivery experience. Otherwise, have not noticed issues with products thus far.
By Dave S.
I ordered an expensive but small item on 7 Dec. Lovely Skin's site shows it was shipped on 8 Dec. There is no tracking after 13 Dec. It is now the 19th, & tomorrow is Sunday. That's 2 weeks to ship USPS when they advertise no more than 8 days. Tracking looks like it is sitting in Omaha. Even with Covid, nothing should take this long. I wonder if it was ever shipped. I can't review the product because I haven't received it. But if I ever receive it & like it, I will buy it elsewhere.
By Jean
