Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
292 reviews
lookah.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2009 Lookah Glass has been producing high-quality glass water pipes, bongs, and dab rigs. Our design is second to none, continually driving the fusion of style and function. Owning a Lookah glass pipe is like owning a work of art. With over 300 highly skilled glassblowers putting out pieces every month for you to enjoy. Developing new water pipes is part of our culture, it's what sets us apart from the other glass water pipe companies. You never know what our designers will come up with next, from towing glass behemoths to heady glass designs that will blow your mind.Lookah Glass represents some of the most beautiful and sophisticated pipes that smoking outlets offer. In addition to artistically functional Glass, Lookah Glass provides a growing range of dab pens and vaporizers for wax, oil, and dry herb. These are a perfect complement to be used alongside your glass pipes and offer a more modern way to enjoy smoking without combustion.
lookah.com (lookah.com) has 292 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
292 approved reviews, newest moderated first
Products are amazing and customer service you can’t beat. I had one issue wi the one of the products I purchased but was able to return with 0 issues. They communicated with me daily until the return was complete and my new device was shipped.
By Wheredachronicat
Great stuff few problems with the shipping company but they fixed everything awsome glass prices fast helpful customer service buying here again for sure
By Mark D.
After receiving a faulty product, Lookah has been amazingly helpful, patient, and kind with helping me receive a replacement item. Our cashier was heavily hyping this product up in terms of power and reliability and I just can not wait to try!
By Jubilee R.
Lookah warranty customer was great and fast in helping me with Lookah mini unicorn replacement. I’m looking forward on returning in the near future for more products. I would highly recommend Lookah as a supplier for anyone’s needs.
By Johnny B.
Want a hassle free way of enjoying your concentrates? Lookah is the way to go. I own a seahorse pro plus. This product makes it really easy to smoke. No guess work since it is electric and gets to optimal temperature every time. Just need to power on, select desired temperature, preheat and let her rip. By far the easiest way to smoke concentrates. I highly recommend any Lookah product.
By Jacob P.
After an issue with my Lookah Seahorse Pro Plus that caused it to break, I promptly reached out to Lookah and they were more than happy to replace the product and extremely apologetic. It's refreshing to have someone admit their company just had an accident with a product and be more than happy to replace it.
By Koby S.
The company is really amazing and understanding. Had good experience with the company. I only use lookah products. I tried most companies and I believe lookah is the best! Prices are reasonable. Love them!!!
By Leah E.
Prices are great and customer service is very helpful! I love my lookah products!
By Wyatt C.
