Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
292 reviews
lookah.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2009 Lookah Glass has been producing high-quality glass water pipes, bongs, and dab rigs. Our design is second to none, continually driving the fusion of style and function. Owning a Lookah glass pipe is like owning a work of art. With over 300 highly skilled glassblowers putting out pieces every month for you to enjoy. Developing new water pipes is part of our culture, it's what sets us apart from the other glass water pipe companies. You never know what our designers will come up with next, from towing glass behemoths to heady glass designs that will blow your mind.Lookah Glass represents some of the most beautiful and sophisticated pipes that smoking outlets offer. In addition to artistically functional Glass, Lookah Glass provides a growing range of dab pens and vaporizers for wax, oil, and dry herb. These are a perfect complement to be used alongside your glass pipes and offer a more modern way to enjoy smoking without combustion.
lookah.com (lookah.com) has 292 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
292 approved reviews, newest moderated first
Love my battery!! Was a bit confused on how it worked, I’ve never had a battery display rgb colors unless it was in party mode so I feared something was wrong but I’m so thankful I reached out to their support team with details of my concerns. They reassured me pretty quickly that the battery was working as intended which set my mind at ease! I’m really looking forward to their next releases!
By Consumer
My lookah bear stopped working about a month after purchasing, they were super quick to send me a replacement since I was still within my 3 month warranty! They told me they stand behind the quality of their products & they definitely proved that!
By Avriel
I got a dragon egg. It was giving me ALOT of issues. After talking with the customer service team they sent me a replacement rig. Replacement coils. Much love!
By Jessie C.
This is a great product, works well at home or on the go. Produces great taste and easy clean up. The company is also very easy to communicate with when resolving any issues. I would recommend this to anyone looking for on the go use
By Bryant A.
I am a lover of Lookah💚!! The best e-rigs, dabbing devices, 510 batteries, and customer service! If you're in the market for the best quality and price point look no further!
By Anne A.
Great reliable customer service
By Christopher C.
Had problems with a new piethat I had bought. Looked in the box for troubleshooting and after that didn't work I followed the steps to contact customer service. Customer Service was amazing, fast and super kind! 100% recommend and will always keep purchasing Lookah products ☮️
By Tonya S.
. I got a device that was defective to say the least and they took care of me and sent me the step up in their customer service was absolutely fantastic. I cannot recommend them enough
By Logan C.
