Lola.comReviews of lola.com

Makes travel booking a dream! With special travel needs, I often have significant anxiety about flying. The Lola agent patiently worked with me to book the best accommodations for my situation, and followed-up with me when it was time for the trip. Invaluable service. Highly recommend!

I really enjoy using Lola. Particularly, the app is invaluable. It has all the information I need when I am on my trips. Flights, hotels, etc. Really great!

My favorite thing about Lola is how fast the customer service team gets back to you. They're wonderful and rapid! This is also a big time saver for our team - rather than having each employee book his/her own travel, it is billed to one system and saves time (and money) on expense reporting. The system itself works fast. The only limitation is reporting isn't as in depth and it doesn't tie in with some accounting systems. But, overall, a great value especially with how much time is saved!

Lola has been so easy and convenient to use. The support team has been extremely helpful when it comes to changing an existing reservation.

Lola is an extremely simple to use interface my company uses for our travel scheduling and expending. The interface is clean, quick, and organizes travel and expenses, removing s layer of confusion for our organization and streamlining the process

I used Lola for a company trip recently and the booking experience was very user-friendly. I was able to find and compare flights from all the nearby airports, quickly. Then, we were able to bill everything directly to the company card without worrying about tracking separately or having to use an expense report. My favorite part of using Lola is how friendly, knowledgeable and quick to answer their support team is. All of my questions were answered and solutions were provided for any concerns I had. The check-in service was very helpful and time-saving for me; others within the company.

I LOVE Lola! We use Lola for business and personal travel at our firm. Recently while on a personal trip to Florida, I was able to see the full value that Lola offers. When the likelihood of storm in Boston continued to increase, a Lola representative contacted me to let me know they were monitoring my flight and there was a possibility it would be cancelled. They asked if I would like to switch my flight (at no cost), made all of the arrangements AND sent me my new boarding passes. I was able to go about my scheduled plans that day without a single worry, because I knew Lola had my back! GREAT customer service!

I am new to Lola, over the past few days I have yet had to use it quite a bit and all experience have been positive. The young ladies that Lola helped me out a great deal call trying to book a flight to get home after a long trip. There was a perfect storm of flight delays airport closures flight cancellations and the beginning of Spring Break. If I had not had Lola to back me up it would have been three extra days before I would have been able to get home. But they were able to help me change flights, cancel flight, and they found me a flight that got me home 4 hours earlier than the best one I could find. The chat feature is probably the best feature they have because you going to talk to a real person not a robot like other apps of this type