Kayla is really good at communicating…
Kayla is really good at communicating with me!
By Tom P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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190 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Link GPS Smart Tracker for DogsThe ultimate device for dog lovers. LINK is the only dog tracker you’ll ever need with the fastest and most accurate GPS tracking and much more.Location TrackingActivity MonitoringTemperatureLightRecordsTRY RISK FREE FOR 90 DAYS
Link My Pet (linkmypet.com) has 190 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
190 approved reviews, newest moderated first
Kayla is really good at communicating with me!
By Tom P.
The battery doesn’t last as long as I thought it would. Sometimes I’m lucky if I can get 24 hrs out of it.
By jessica F.
I purchased two collars as gifts. While I hope the collars work, your process is not set up for people wanting to purchase the collar system and pre-pay a subscription. I even called your help line and got no help. While I made the purchases, I had to write checks to the gift recipients to prepay the one year subscriptions. Delivery of the gift collars also did not occur on the forecasted date. Very disappointing experience.
By Robert B.
Customer service was extremely helpful and kind. They stand behind their product and shipped me another tracker with no questions asked when I was having problems.
By Rob S.
So far so good, just added 2nd dog and it’s easy to switch between them using one app.
By Mary B.
While Link AKC's Service Rep devoted the time and resources our new system does not work Our Rep was great but we feel the unit is defective.
By JPG
We are driving in the car. 9 mins ago it said she was away from me. Just now says she is near me. How accurate is that????
By Brenda B.
So far so good. I like the temperature monitor and light a lot. I do wish the dog could go a little further away from the base, but overall a great buy! Customer service is really good to work with.
By DLynn J.