Unreliable
Unreliable. Essentially still being beta tested
By No longer a C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
190 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Link GPS Smart Tracker for DogsThe ultimate device for dog lovers. LINK is the only dog tracker you’ll ever need with the fastest and most accurate GPS tracking and much more.Location TrackingActivity MonitoringTemperatureLightRecordsTRY RISK FREE FOR 90 DAYS
Link My Pet (linkmypet.com) has 190 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
190 approved reviews, newest moderated first
Unreliable. Essentially still being beta tested
By No longer a C.
A bit spotty..it will tell me my pup is away when i will know for a fact he’s inside the house. I also feel the battery dies fairly quickly. For the cost of the unit and the monthly subscription I feel this should be a lot more consistent.
By Valued C.
Response from Link My Pet· Oct 14, 2019
Thank you so much for the review so that our product support department could asses your Link system. An agent will be in touch today to help address the location inconsistencies so that you can use the Link system with the reliability that you deserve!
Units are large and a pain to remove from their case. Combine this with the 2-3 days worth of battery life and it gets old quick. I'm within my 90 day product guarantee and likely to send both units back. Not a fan after using another brand with a smaller size and better battery life.
By Terence L.
Response from Link My Pet· Oct 14, 2019
Our apologies that you haven't been satisfied with your initial Link experience! One of our product support specialists will be in contact with you today to see what can be done to improve your experience and discuss the alternative carriers for ease of use.
excellent customer service and new updates work great!
By Valued C.
Response from Link My Pet· Oct 14, 2019
It is always a privilege to work with you to make sure the Link systems are working well for your girls! We're happy you are enjoying the updates and look forward to hearing from you again!
I received the link collar a few weeks ago, however it doesn’t stay charged for long and for someone who has a 14 yr pup that really doesn’t do anything but sleep all day - it just isn’t worth it the expense. I’m not even sure if I can return it. I think if it did stay charged for more than a couple hours I would of reconsidered.
By Beth
Response from Link My Pet· Oct 14, 2019
Thank you for bringing your battery life issue to our attention. A product support specialist will be reaching out so you can work together towards a resolution!
Great product. Now I can be relaxed to know that my pup is safe.
By Valued C.
Response from Link My Pet· Oct 14, 2019
We are so happy to be able to provide that extra layer of security and peace of mind for you!