Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
190 reviews
Link My PetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Link GPS Smart Tracker for DogsThe ultimate device for dog lovers. LINK is the only dog tracker you’ll ever need with the fastest and most accurate GPS tracking and much more.Location TrackingActivity MonitoringTemperatureLightRecordsTRY RISK FREE FOR 90 DAYS
Link My Pet (linkmypet.com) has 190 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
190 approved reviews, newest moderated first
Great idea. Best feature is the sound to call the dog back. Wish the app updated location with real-time reliability. Feels like the app should work better to track my dog when he is not with me.
By Shannon K.
Link seems to be the most user-friendly of all the GPS trackers. That said, the original collar device is bulky, heavy and not comfortable to wear for my dog (bulldog). The GPS tracking on Link and the 3 other devices I tried is not accurate and certainly not in real time. Link shows my dog is 200 ft to the left of my house but he's actually sitting at the door waiting to be let in.
By Meghan
Customer service is great! The overall product with GPS, light and sound is good...but, not great. It lags and lacks accuracy at times. Battery needs to have longer life. Plastic clasps on the device carrier needs redesign. I have 2 dogs and have replaced their carriers on 3 occasions. The clasp broke or became so loose that it would not hold the device. A more durable collar and device holder would be ideal. My dogs are extremely active. I have gone through one collar as well. My dogs are runners. They have been known to take off when given the opportunity ( door wide open). GPS updating would sometimes have a long lag. However, it has assisted in helping us locate them every time. Both are trained on the light and sound. If they are within vicinity... they will return home when the sound goes on. Looking forward to the updated version in June. I paid to pre order.:)
By Kristi A.
Stylish, easy to use.
By John H.
Great product and great service.
By Wallace O. C.
This is a very customer service oriented company with a very helpful product.
By Roy G.
The tracking option experiences very long delays on location updates. This feature is actually one of the main reasons I got the Link. Unfortunately, it hasn't been the best experience so far.
By Ishmel F.
Terrific product! Our female German Shepherd occasionally gets off our property. The Link AKC tracker alerts us when she leaves the safe zone so we can call her back before she takes off on a hunt. Customer service is outstanding! I highly recommend this product.
By D T.
