The manager was extremely rude
The manager was extremely rude. Also, stop sending me emails. I never rented a storage unit.
By Anonymous
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
293 reviews
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Welcome to Lighthouse Self Storage where our goal is to help make renting a storage unit as easy as possible. We provide; Commercial, Business, RV, Boat, Trailer & Personal storage, as well as Office & mailbox rentals at certain locations.California Locations:WhittierCarsonOceansideWestminsterFlorida Location:West Palm BeachHomesteadFort Lauderdale
Lighthouse Storage (lighthousestorage.com) has 293 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
293 approved reviews, newest moderated first
The manager was extremely rude. Also, stop sending me emails. I never rented a storage unit.
By Anonymous
This is the real deal on storage. I felt the management cared about my particular situation and was flexible and accommodating!
By Marleen S.
Why am I receiving this email? I don't have an account and should not have been charged for anything.
By customer
Was very impressed with their clean, brand new facility and their customer service. the prices were just icing on the cake.
By Paula S.
Lighthouse storage has a more convenient flat access layout than other storage facilities I checked that were close by which were on hills that made getting back and forth to units a challenge. Besides the location being great the staff was also very helpful.
By Phil S.
I called them to check out a unit and pricing, and they said they would be open. My husband and I arrived at the storage facility which was closed for lunch and won’t be open for 3 hours, and we looked at other storage units for cheaper and never came back to them. I just received an email from them stating, thanks for purchasing a unit, so I checked all my accounts thinking did I and I haven’t but it caused concern, especially when my husband and I were never able to even take a look at the facility or talk to anyone of the staff. I will be calling tomorrow to figure out what’s going on but I have not had a good experience.
By customer
The price per month I was quoted was much higher than what I'm actually paying. The woman I spoke to on the phone neglected to tell me insurance was mandatory. I will continue to look for a better option.
By Les
Very great service. Very clean, very pro. Good job on security, and keeping a needed eye out.
By Chad P.