The guy at the desk was rude and they…
The guy at the desk was rude and they tried to charge me full price for two weeks and then told me I would have to pay again on the 1st the same amount
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
293 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Lighthouse Self Storage where our goal is to help make renting a storage unit as easy as possible. We provide; Commercial, Business, RV, Boat, Trailer & Personal storage, as well as Office & mailbox rentals at certain locations.California Locations:WhittierCarsonOceansideWestminsterFlorida Location:West Palm BeachHomesteadFort Lauderdale
Lighthouse Storage (lighthousestorage.com) has 293 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
293 approved reviews, newest moderated first
The guy at the desk was rude and they tried to charge me full price for two weeks and then told me I would have to pay again on the 1st the same amount
By customer
Couldn't get out at 7 PM. I understand no entry at 7 pm and after. Called both numbers on sign and gate for emergencies. There for about half hour. I called the police for assistance. Someone from inside was able to get out due to they have a business account. Security methods along with safety should be reevaluated.
By Tina
9pm curfew to access your unit, not that great
By customer
Very thorough & quick check- in . Seems employees are on top of cleanliness, & also gate access, which is good security measures. I feel safe & secure storing my stuff there.
By customer
I FORGOT HER NAME , BUT THE OLDER HISPANIC FEMALE WAS SO NICE AND HELPFUL. IT WAS IN THE MORNING HOURS, SHE WAS AN ABSOLUTE PLEASURE TO B AROUND.
By customer
What a great storage facility. It has great lighting and is very secure. The grounds and buildings are clean. Very well run, nice staff. I highly recommend for storage needs
By Kim J.
Excellent customer service
By customer
So far this has been a great experience. The manager was very helpful and knowledgeable. The grounds and hallways are spotless. For a storage facility this is amazing to me. I would highly recommend this facility.
By Judith