Lighthouse StorageReviews of lighthousestorage.com

There Service Is Great.

Very Secure, Clean & Great Customer Service

When I first went to the facility to reserve a storage, the woman working wasn’t too friendly. She wasn’t rude but it seemed like she was just eh, like she didn’t care for her job but had to be there. When I went in on my move in day, the guy working was awesome!!! He was so helpful and friendly and it seemed like he wanted to be there. I forgot his name but thanks for being great!

July and August was the hottest to moved all of our things in the storage but those people in charge in the office are very nice and very helpful. Thanks to them!!

The place was clean the staff was welcoming and capable. They take the security that protects my vehicle seriously without being restrictive. They were available and helpful every time I had a question. I will certainly use that facility again.

Super clean facility and the staff is very professional and helpful.

They were great. I would definitely use them Again

We called, only to find out the rates for a trailer parking space. The woman insisted on making us a 'reservation'. I explained that we didn't even own a trailer yet, we only wanted rates. She was very pushy and signed us up. I got tired of arguing with her. She said it would simply expire if we didn't use it. For two weeks, it reminded us of our 'move in day'. Emails came in regularly. I tried to write back and get off the list. No response. Then we were emailed that we had 'missed our move in date'. And now we are supposed to review it. Here's my review.... quote me the damn rate. Do not insist on signing me up for a space I don't want. If your employee only gets paid based on spaces reserved, then stop that. Even if we buy a trailer later, we sure as heck won't go with Lighthouse Storage, or anyone in that system. Good customer service means giving me the price, and accepting that I was asking before I needed it. A good price and no hassle would have been better than being sucked into a system that I couldn't opt out of. There, maybe they will take me off the list now.