Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Person who helped me was kind and knowledgeable
By customerMark
Response from LifeStation· Jul 24, 2024
Thank you for your wonderful feedback! We're thrilled to hear that our team member was both kind and knowledgeable during your interaction.
You all charged my card for a reservation to hold my discounted price and I was told that my card wouldn’t be charged.
By customer
Response from LifeStation· Jul 23, 2024
Thank you for bringing this to our attention. I apologize for any confusion regarding the charge on your card. Our intention is always to provide clear and transparent information about our reservation process. We're glad we were able to speak with you to address your concern.
My device is just to big. My last one was . Much smaller and more comfortably to wear. I tested it and it seems to work well your company is very easy to do business with
By Don
Response from LifeStation· Jul 24, 2024
Thank you for sharing your feedback with us! We're glad to hear that you found our company easy to do business with and that your device seems to be working well for you overall. Regarding the size of your device, we understand that comfort is crucial, and we apologize if the current model isn't as compact as your previous one. Your input is valuable to us, and we'll certainly take this into consideration for future product developments.
Easy to understand.
By Dorothy B.
Response from LifeStation· Jul 24, 2024
Thank you for the feedback!
The support rep made it easy.
By Richard L.
Response from LifeStation· Jul 24, 2024
Thank you for your kind words! We're delighted to hear that our support rep made your experience a smooth one.
Support was excellent. Setup so easy.
By Susan K.
Response from LifeStation· Jul 24, 2024
Thank you for the 5-star review
The agent was very knowledgeable, friendly and very professional. I thoroughly enjoyed our interaction.
By George G.
Response from LifeStation· Jul 20, 2024
Wow! We're thrilled to receive such positive feedback from you! Thank you for sharing your experience with us.
Justin was friendly, informed, polite, efficient, easy to talk with & understanding. I will post an update when I receive the product.
By Dian M.
Response from LifeStation· Jul 20, 2024
We're delighted to hear that Justin provided such friendly, informed, and efficient service. Thank you so much for sharing your experience.
