Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Christina was very professional, helpful and knowledgeable!
By Cynthia R.
Response from LifeStation· Jul 17, 2024
Thank you for highlighting Christina's contribution to your positive experience! She'll be honored to know she made a difference for you.
The lady who helped was very nice and got my order in so quickly
By Vickie S.
Response from LifeStation· Jul 17, 2024
Thank you for the 5-star. Feel free to contact us if you have any further questions.
THEY EXPLAINED TO ME ALL THE RIGHT THINGS AND MADE ME COMFORTABLE.
By ADRIANE
Response from LifeStation· Jul 15, 2024
Thank you for taking the time to leave a review.
I spoke to a very knowledgeable person when I called the Aetna member line. Justin answered all my questions, gave me information on the products and options for signing up for the appropriate system for my mother. He confirmed all the information and gave me the customer service number to call when I receive the device and for any questions I have.
By Carol
Response from LifeStation· Jul 15, 2024
We're proud to have Justin on our team, and your review reinforces their invaluable contribution. Thank you for recognizing their efforts!
The sell representative who took the time and effort to explain the product,
By customer
Response from LifeStation· Jul 15, 2024
We're thrilled to hear that our sales representative took the time to thoroughly explain our product to you. Providing clear and helpful information is something we prioritize, and we're delighted that it made a positive impact on your experience.
Th agent i spoke with was very helpful in helping me make my choice of necklace or watch. also gave information of choice of services.
By customer Joyce P.
Response from LifeStation· Jul 15, 2024
Thank you so much for your kind words! We're delighted to hear that our agent was able to assist you in choosing between the necklace and watch, and that you found the information about our services valuable. Providing helpful guidance and ensuring you make the right choice is what we strive for.
Still evaluating the product. Can't give an honest, positive evaluation at this time.
By customer
Response from LifeStation· Jul 15, 2024
Thank you for taking the time to share your feedback. We appreciate your honesty as you continue to evaluate our product. Your satisfaction is important to us, and we hope that our product meets your expectations.
He gave us lots of information and helped my mom which is 89 years old
By Elizabeth C.
Response from LifeStation· Jul 15, 2024
Thank you for taking the time to leave us a review! We're delighted to hear that you found the information provided helpful and that we were able to assist your mother. It was our pleasure to help her, and we're glad to know that our efforts made a positive impact.
