The ratings.
The ratings.
By Lori O.
Response from LifeStation· Jul 29, 2024
You nailed it! Our ratings are like a fine work of art—open to interpretation, yet clearly 5-star material. Thanks for the masterpiece of a review!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
The ratings.
By Lori O.
Response from LifeStation· Jul 29, 2024
You nailed it! Our ratings are like a fine work of art—open to interpretation, yet clearly 5-star material. Thanks for the masterpiece of a review!
Very helpful and friendly people
By Julie W.
Response from LifeStation· Jul 29, 2024
Your 5-star rating just made our day! We’re so glad to hear you’re satisfied with our service.
Thomas did a very thorough job explaining the program and it's benefits.
By Kim
Response from LifeStation· Jul 29, 2024
Your 5-star review means a lot to us! We’re excited that Thomas could make a positive impact. Thanks for recognizing his great work!
The customer service at this company is so good. All through the ordering process as well as making some adjustments to the account after the purchase everybody has been so extremely friendly and efficient. I highly recommend them.
By Kathryn
Response from LifeStation· Jul 29, 2024
We can't thank you enough for your positive review! It means the world to us to hear about your great experience.
Frankie was very patient and kind dealing with this "non-tekky" customer. He explained each step and helped me find answers to all my questions. It was a pleasure working with this patient man.
By Judy L.
Response from LifeStation· Jul 29, 2024
Your positive feedback just made our day! Frankie is thrilled to hear he was able to help. Thanks for taking the time to share your experience!
My representative was very knowledgeable, helpful and kind.
By RoseAnn
Response from LifeStation· Jul 26, 2024
Thank you for your kind words and 5-star review.
Explained product simply. Price was reasonable.
By Kathleen S.
Response from LifeStation· Jul 26, 2024
We're glad to hear you found our product explanations clear and our prices reasonable. If there's anything we can do to improve your experience to a 5-star level, please let us know.
Enrollment services Representative Amera was very kind and supportive. She helped us get the right device and was very helpful.
By David S.
Response from LifeStation· Jul 26, 2024
Thank you for the 5-star review! We're delighted to hear that Amera provided kind and supportive service. We're glad she could help you find the right device!