No complaints
Quick response, easy yearly billing. No complaints
By LEHawk
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
810 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
810 approved reviews, newest moderated first
Quick response, easy yearly billing. No complaints
By LEHawk
It is always peace giving just knowing a push of a button would bring help if needed. It is easy to check in each month. Great service. Nancy
By Sister N.
Answers my calls when I check my equipment almost immediately. Great comfort knowing thIS
By Leslie
Works like it should.
By Jewell
I never received it, it was sent to my son's old house then forwarded to their new address when they moved.
By Charles & E.
Response from LifeFone· Mar 22, 2018
Hello Edwina & Charles, Thank you for taking the time out to speak with us today, we understand that this was a post on your behalf and that this issue did not take place with our company. We are glad to hear you are happy with our service and that this review was misconstrued. If any issues happen to arrive as we stated in our conversation, please feel free to contact any of our customer care specialists 24/7 at 1-800-940-0262. We thank you for continuing to be a part of our LifeFone family!
Your company has given my family peace of mind while my Mommy continued to live alone at home. Thank you for the seamless service and for the prompt response when there were emergencies! I would recommend your company to any other family.
By Eleanor
I'm impressed with the response when we test our unit.
By Lynda
I had collapsed on my LR fl and laid for 2 days. My LF N was 10 ft. Away. LF tried to advise I needed a recharge, but l could not reach it, so LF had the police checke me out. The police found me in bad shape. I was taken by ambulance to hospital. 6 days of serious care, cured my health issues. Now home into full recovery. Without LF I would have been a goner! Raymond Herold
By Raymond H.