Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
810 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
810 approved reviews, newest moderated first
Unfortunately I have had to use your service for a couple of emergencies. Both times your operators were professional and efficient. When I fell and broke my hip they literally saved my life. They are well worth the investment.
By Frances
I had a red light flashing on my machine, my daughter contacted the company and they informed us, they knew, had done sent a new necklace and had already taken care of everything. What a great company
By Bernice
EXCELLENT COMPANY
By Charles
Have not had to use the system for any kind of emergency but it is a good feeling to know it is there just in case. Makes my family feel better about me living alone. At the age of 92(soon to by 93) one never knows what is going to happen. Pat
By Pat
Regular testing each month is promoted. The signal sounds immediately, but it can take up to a minute for an operator to answer which seems like an eternity. I use the wrist band which is very convenient and looks like a sports device. Outside, I use Great Call on my Jitterbug smart phone. Works well for my peace of mind, although fortunately, I have never had to use either service.
By Joan G.
No problems or complaints.
By Anne
Saved my mother's life on more than one occasion. Truly delivers a piece of mind.
By Melissa
Thank you . I appreciate the service
By Peggy
