LifeFoneReviews of lifefone.com

I have fallen quite a few times and LifeFone has connected me with 911 each time. Best service I've ever had

My mother had to use the alert multiple times. The service was very good and they followed up to make sure every thing was ok.

Fall alert goes off when it shouldn't (and that is annoying) and doesn't when it needs to (which defeats the purpose) Fall alert only goes off if you fall a certain way--we have been told making it not useful Customer service is very good would give that part 4 and a half stars.

So far so good.

The fall function works well. However, the activity check was alerting me to press the reset button correctly until I asked to change the time it activated. After that, the tech was unable to correct the time I requested with Eastern and Pacific time scrambled. Eventually the activity check service was discontinued until further notice. This is unfortunate, since the activity feature was the reason I chose LifeFone. Hopefully it will resume within a reasonably short time, since changing companies is a nuisance.

LifeFone has lived up to its promises. They have been responsive to any customer service call and have answered alerts in the proper way. One area they could modify is the phone ID they use when following up on an alert. It rarely says LifeFone, instead it's 1800 number or someone's name so you are not are of who's calling if emergency.

If there is anything wrong with the product, they are very good about replacing it immediately.

Highly recommend! Great response time and very helpful!