Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
810 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
810 approved reviews, newest moderated first
I would rate them at the 5 star Excellent. We have had several instances where they have notified us of our mother falling and needing help. They are very courteous and professional at all times. I would definitely recommend them to others.
By For Ruth from Tom and Pamela B.
I’ve used this service for several years for my father. It has been excellent. Fast response and caring people on the other line.
By Adele
Patient, courteous and efficient.
By Robert
My mother in law has used her system twice after falling and breaking her leg. They responded quickly and called afterward to make sure everything was good.
By Chris
I feel so much safer now that I have LifeFone. Great service and wonderful staff.
By E.F.
They are prompt, and very helpful. We use their services often, and feel happy that we joined them.
By Nagalingan
Fortunately, we have only needed the alert on two occasions. It worked exactly as we were told, and expected.
By Betty
They came right away, were very helpful and I appreciated the help....
By Nancy
