Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
413 reviews
Liberty First Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Liberty First Credit Union is a member-owned, not-for-profit financial cooperative. Those who do business with us are known as members. We exist solely to provide our members with affordable financial services; and members work together to achieve their financial goals.We were originally chartered as the Burlington Employees Cooperative Credit Association in 1935 and served the employees of the Chicago, Burlington & Quincy Railroad. Over the years, our field of membership has grown to include family members, retirees, select groups of occupation and association, those living or working in Lancaster or Seward County, Nebraska and those related to a member or someone within our field of membership. As our membership has grown, we have continually expanded our range of financial products and services to provide our members with the services they desire.Discover More:CHECKINGAUTO & PERSONAL LOANSCREDIT CARDSHOME LOANSVisit libertyfirstcu.com
Liberty First Credit Union (libertyfirstcu.com) has 413 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
413 approved reviews, newest moderated first
I called and the loan officer was super nice and explained everything above and beyond. I would definitely recommend this bank to friends. He was nice. Thank you so much!
By customer
Response from Liberty First Credit Union· Feb 28, 2022
Thank you Natassya!
Everyone was so helpful and genuinely kind. It was effortless to get our banking needs taken care of as well as the staff was so friendly. I would recommend this credit union to any friend or family member. Really impressed!
By customer
Response from Liberty First Credit Union· Feb 22, 2022
We are so glad that we could help and make it effortless!
THERE IS NOT ENOUGH WORDS ON THE PLANET TO EXPLAIN HOW GREATFUL I AM FOR THE LIBERTY TEAM.ABSOLUTLY GREAT TEAM WORK AND 100% TRUTHFUL AND VERY EGER TO REALLY HELP PEOPLE.
By Keith B.
Response from Liberty First Credit Union· Feb 7, 2022
Thank you Keith!
Very happy with the professionalism of Liberty First Cerdit Union and the ease of opening up my new accounts.
By R.Lamberton
Response from Liberty First Credit Union· Feb 1, 2022
Thank you Ron, we are so happy to have you as a member!
Service very amazing highly impressed me and the whole process went quick and with only one visit to the bank had my loan. Liberty First customer service was really helpful when I called about setting up my online account. I would highly recommended. Thanks!
By William S.
Response from Liberty First Credit Union· Jan 24, 2022
Thank you William, we are so happy to help!
Easy process for a new customer and new loan. Pete was great to work with.
By customer
Response from Liberty First Credit Union· Jan 21, 2022
Thank you Steven, we are so glad that the process was easy!
Spectacular representative Tyler Groskurth answered many questions for me today and walked me through the technical stuff. Totally patient with me and made sure I understood what I wanted to do and how to do as well as how Liberty First worked via my accounts. Tyler also suggested I stop in for additional assistance if still needed. AMAZING! He changed my perception with Liberty First to have hope that this banking experience WILL work for me. Being technology challenged this is very much appreciated! AWESOME TYLER! THANK YOU!
By Marcia J T.
Response from Liberty First Credit Union· Jan 13, 2022
Thank you Marcia, we are so glad that Tyler could help you!
Great people that were super easy to work with and did it on a time crunch, Friday afternoon
By Eric S.
Response from Liberty First Credit Union· Jan 10, 2022
Thank you Eric, we are glad we could make it easy for you!
