Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
413 reviews
Liberty First Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Liberty First Credit Union is a member-owned, not-for-profit financial cooperative. Those who do business with us are known as members. We exist solely to provide our members with affordable financial services; and members work together to achieve their financial goals.We were originally chartered as the Burlington Employees Cooperative Credit Association in 1935 and served the employees of the Chicago, Burlington & Quincy Railroad. Over the years, our field of membership has grown to include family members, retirees, select groups of occupation and association, those living or working in Lancaster or Seward County, Nebraska and those related to a member or someone within our field of membership. As our membership has grown, we have continually expanded our range of financial products and services to provide our members with the services they desire.Discover More:CHECKINGAUTO & PERSONAL LOANSCREDIT CARDSHOME LOANSVisit libertyfirstcu.com
Liberty First Credit Union (libertyfirstcu.com) has 413 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
413 approved reviews, newest moderated first
These folks are very customer oriented and value the customer as an important asset. My Home Equity Line of Credit was handled promptly at an excellent rate. The whole process was as smooth as could be.
By Donald H.
Response from Liberty First Credit Union· Mar 16, 2022
We are so glad we could help Donald!
It was a great experience walked in talk to him everything work Wonderful got me all set up very very helpful
By customer
Response from Liberty First Credit Union· Mar 15, 2022
Thank you, Bradley! We are so glad we could help.
Can’t link my account. And was told I could come in the next day to get my card and that wasn’t true.
By customer
Response from Liberty First Credit Union· Mar 15, 2022
Thank you for your feedback. We are glad we had the opportunity to visit with you about linking your accounts and the miscommunication on the card so we can better understand what happened. We are excited to have you as a member and look forward to being here for you and all your financial needs.
The staff was so friendly and helpful. They welcomed me as a new customer. So glad I opened an account there
By customer
Response from Liberty First Credit Union· Mar 11, 2022
Thank you Sarah, we are happy to have you as a member!
Scott Kissler was the person who assisted me in opening my members savings account and checking account with Liberty First Credit Union. He was very courteous and helpful. He was very knowledgeable and offered several suggestions on what services Liberty First had that I might be interested in. He was easy to speak with and listened to my questions. It was a pleasant experience.
By Pamela S.
Response from Liberty First Credit Union· Mar 8, 2022
Thank you Pamela, we are happy to have you as a member!
Pleasant and informative Felt like I had my own Financial Advisor
By Nura
Response from Liberty First Credit Union· Mar 1, 2022
Thank you Nura! We are happy to have you as a member.
I found the perfect vehicle because it was a handicap accessible van and in my budget which most of them are not but my bank wouldn't give.me a car loan wouldn't even consider it because the vehicle I picked was a 2009 and they only give loans for 2010 or newer. So I got.my van because Liberty First Credit Union gave me the loan I needed. I now bank at Liberty First and will until I'm too old to be managing money . Happy van owning customer !
By customer Angie D.
Response from Liberty First Credit Union· Feb 28, 2022
We are so glad we could help Angie!
I have a rocky past with my finances and had a hard time finding a bank. I have since come a long way from when I was being young and dumb. Liberty First gave me a chance at opening an account when other banks would not.
By customer
Response from Liberty First Credit Union· Mar 15, 2022
We are so glad we could help Mariah!
