Updates old favorite glasses
This a great service! I was able to update an old pair of glasses to a new script, transaction was so easy and the script was accurate. I’ll be using again . Thank you so much!
By Stephanie P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,026 approved reviews, newest moderated first
This a great service! I was able to update an old pair of glasses to a new script, transaction was so easy and the script was accurate. I’ll be using again . Thank you so much!
By Stephanie P.
I’m very happy with the results. The frames that I already had with my new lenses are perfect. The process was fast and efficient.
By Fanny K.
In the past I have always recv.d my old lenses with my order - however this did not happen.
By ed U.
Using Lensfactory was a leap of faith for me. I was skeptical the whole way, until putting my new glasses on my face. Now I'm a loyal customer, will use this great service again for prescription sunglasses, and tell the family that they can trust lensfactory.
By Debra B.
Prompt and accurate!
By Customer
Perfect the 1st time. Not every lens crafter can say this. Happy New Year!
By PcFixer For Y.
I bought 1.53 progressive, genuine glass eyeglass lenses for my new Ray-Ban frames. The folks at LensFactory were excellent to deal with. Very responsive and helpful on chat I really wanted genuine glass again for my main pair of eyeglasses. And these folks delivered.
By Brian K.
This was easy and 100% successful. New lenses are perfect. I'm happy because I have my old frames back and I can see. The price was very reasonable!
By Lori B.