the lenses are accurate and clear
the lenses are accurate and clear
By Zoe Ann H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,026 approved reviews, newest moderated first
the lenses are accurate and clear
By Zoe Ann H.
If you have frames you really like, its so easy to just update your lenses with lens factory. Never have a problem everything is fast and easy
By Carl
My experience with LensFactory is usually initiated via an email w/subject: 25% Savings on....Lens. Of course money matters; however if it were not for the Customer Service staff and Andrea Simmons in particular I would be much more impaired and not just visually. Indeed
By John M.
My husband has used The Lens Factory for years and highly recommended. My first experience was perfect. Sorry I waited so long!
By Jennifer
Customer Service is fantastic and so is turn around time for lense orders.
By MDP
Good quality lens at a better price then most other len makers. Quick return time. Satisfied with purchase, hope this helps.
By Alex A.
Lenses cut is unsatisfactory. You can see a line between the lens and frame. Not professional job.
By Ali S.
Excellent all around experience. Will recommend and use them again.
By Tincup