Perfect
Perfect! Will be back!
By Charles C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,026 approved reviews, newest moderated first
Perfect! Will be back!
By Charles C.
I could not be happier with my prescription sunglasses. The new lenses fit perfectly in the frame and my vision with your new lenses is perfect. I’ll be back for any future needs. Thank You!!
By Ronald M.
Shipping packaging Quality of product Pricing
By Daniel K.
Wow, This was too easy! The place where I got my script told me my glasses were too old to put new lenses in and were pushing me to buy their low end ones. My frames are BURBERRY and in great shape. This is the only way to purchase glasses. Next time I will price shop for new name brand frames and use LENSFACTORY for the lenses. Great way to avoid the haggling. Thanks!
By Christopher Bryan W.
Great service. Timely and did a beautiful job. 5 STARS.
By Bruce J.
My lenses were fit into my frames perfectly and the clarity is second to none. The lenses came even earlier than expected as well. I will certainly be purchasing lenses from them again
By mathew R.
The box and case are nice. The prices are great but when trying out glasses, the vision was very poor on comparison with my spare set which from years ago. The glasses I sent you were an upgrade in clarity. The new lenses from you are not sharp at all so I'm forced to stay with spares. The ocular prescription doesn't seem to have been duplicated.
By Joe K.
The replacement lenses are fantastic! My only issue was not receiving a notification when you received the frames I sent to you after I placed the order.
By Terri K.