LensFactoryReviews of lensfactory.com

Excellent customer service. Will definitely send my next frames to LensFactory.

The lenses were for two pairs of older glasses with a current prescription. My wife is very pleased. Thanks LensCrafters!

First time for this service, so I can't compare. The lens replacement is good quality. The communication from company was good. Would have paid more for transitions, but I don't think it was an option.

I really appreciate the communication about my orders from LensFactory staff. I have placed 2 orders; the process has been impeccable and the product is great! Would use again. thanks!

Ordered three pairs. One was not right and the refunded the full cost. Have used them many times on all kinds of lenses. Never a problem.

I just received my second pair of glasses that I sent to have progressive lenses put in. This pair is perfect just like the last pair I had done a few months ago.

I purchased the thin glass lenses and am impressed with the clarity and how clean the lenses stay. Turn around time was also quick.

I sent in old frames with my new prescription for trifocal lenses with anti-reflective and photochromic coating. Turnaround was prompt (about one week). When I asked if photochromic tinting could be made darker, the LensFactory representative offered to re-tint them at no additional cost. Another turnaround of about a week and now I have just what I hoped for!