Excellent Work!
Excellent result. Able to reuse my trusted older frame with the new lenses just as I had hoped. Thank-you!
By STEVEN
Response from LensFactory· Jul 31, 2018
You are very Welcome, Glad to hear you are pleased with your Lenses
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,026 approved reviews, newest moderated first
Excellent result. Able to reuse my trusted older frame with the new lenses just as I had hoped. Thank-you!
By STEVEN
Response from LensFactory· Jul 31, 2018
You are very Welcome, Glad to hear you are pleased with your Lenses
I screwed up the order & they fixed it, thank you. Great service
By Thomas
Response from LensFactory· Jul 31, 2018
You are Welcome.. Anytime I can help, Glad to be of Service
Unbelievable how great my lenses turned out. I have never had a successful pair of plastic progressive lenses, so I went to LensFactory to try glass. For a result this good waiting three weeks is just a drop in the bucket. Don't forget the time it takes to mail your frames in, and it will take 2+ weeks for them to be ground (perfectly I might add). Then of course there is the return mailing time (USPS Priority so other than weekends its overnight). Loved the service as well.
By Steven
I'd recommend LensFactory
By Elli
Great service, great product, very happy.
By Kathryn
excellent service at a good price; everything went exactly as advertised.
By Happy in P.
I e-mailed your company because I was concerned about my glasses taking so long to get to me. The e-mail read " Where are my glasses ? " I got a reply e-mail from Sharon that my message was rude and that she had to do some investigating to find my order. Is that not her job? She found the info and told me the frames had not arrived yet. She e-mailed me the next day to tell me the frames had just arrived and it would take 7 to 14 days to get my order. I immediately canceled the order. When I was told how rude I was for asking a question in a non profane way, I was ready to cancel. U can see dates of order and cancel.
By Marvin
I was very satisfied with Lensfactory. Although they were not able to put lenses in the frames I purchased I would not hesitate to try Lensfactory in the future.
By Bobbie