Scratch replacements better than originals
Wife is thrilled with the replacement lenses. Turn-around was quick.
By Jerry
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,026 approved reviews, newest moderated first
Wife is thrilled with the replacement lenses. Turn-around was quick.
By Jerry
Fast turnaround service. Like that they also tighten up frames and make sure they will continue to function correctly.
By Jim S.
An easy web site to navigate. Rapid turn-around on lenses. Lenses exactly as requested.
By Customer
Response from LensFactory· Apr 19, 2018
Thank you for taking the time to leave us a Great Review. LensFactory Customer Support
I ordered prescription progressive sun glass lenses. They came back to me perfectly done and fitted perfectly and in a very timely manner.
By Bob
As some as always.This is my 3rd pair!
By CustomerKearney
Fast service filling the prescription provided to do the lenses.
By DANIEL
Amazing service and results.
By Hannah
This was my 3rd set of lenses I have ordered from the LensFactory. They do quality work for less then local vendors. I would recommend them to anyone.
By Yolanda