Highly recommend.
wonderful option for contact lens orders, and great pricing
By Barbara C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
wonderful option for contact lens orders, and great pricing
By Barbara C.
good everything.
By kacey R.
Great service, fast shipping and love the text reorder feature. Highly recommend!
By Jani C.
Order came fast
By Frank M.
LensDirect.com delivered a quality contact lenses at an affordable price. They arrived quickly and they fit comfortably.
By MICHAEL
Fast, great, reliable, friendly
By brian J.
The lenses they made me I cannot see with. These people will not respond to my messages, chats, phone call, emails. Not a word from them.
By Mark H.
I’m so happy with the level of service i received. I was nervous with ordering contacts online but i have sense recommend this company to my family members and friends. They are my go-to company ! Prices can’t be beat!
By crystal R.