Leaf Home Stair LiftReviews of leafhomesafetysolutions.com

Representative was through with details of product. Installer was efficient and professional. I would recommend this company to anyone.

Just got chair. Too soon to evaluate. Ride is bumpier than expected.

The installation went well no problems with that. The salesmen was friendly and explained the product thoroughly. Communication with the installation could be better, we had to call the company to find the install date. I would highly recommend them, the product is superior and the installation went very well.

Lindell was extremely professional in his approach with our stairlift installation. He would always address me as ‘yes sir’ when I asked a question. You can tell he takes pride in his workmanship! Excellent asset to your organization!!

Friendly, knowledgeable and courteous.

The installers and repair people were prompt and skilled. We like the peace of mind that lifetime warranty/ repair is included . No monthly maintenance fee. I am changing rating to a 3 star. Lift has not worked properly for more than 2 consecutive stair trips. Have had to use emergency measures. First repair was prompt but didn’t last and have spent over a week trying to get repair person out. Still waiting. I think we have a lemon

We thought it was going to be a great expierence. our salesman was wonderful. The install took a little longer than we thought but in the end we were happy. It was after we had used it for about a month is when we really were and are very DISSATISFIED. We have been trying for over a month now to try to get someone to come out and service the lift. Now the lift stops on the second stair from the landing upstairs and the part that was manufactured by the installer is pitching me forward a lot more than it did when I tested it. we called the salesman first, then called the local office twice in 2 weeks left messages both times and heard nothing back from anyone. Finally last thursdayJan 23rd we called the home office in Ohio and talked to someone.We still have not hard anything from anyone. So that is the reason for the one star review. Doesn't matter how good the salesman was or how good or bad he install was if you can't get service when something goes wrong.

Follow-up service non existent. Very disappointing customer service.