High pressure sales
Overall product
By ANDY A.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,550 reviews
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Maintain Your Independence at Home Learn More Explore our stair lifts and other mobility solutions to see why a Leaf Home Stair Lift installation makes all the difference. Life is full of uncertainties, but whether you can stay in the home you love shouldn’t be one of them. Offering direct-to-consumer in-home comfort solutions, our team provides well-deserved peace of mind to families, caretakers, and anyone caring for a loved one. Leaf Home Stair Lift transforms homes through high-quality accessibility solutions that improve independence by providing a variety of customizable options such as power swivel seats and power folding footrests for both straight and curved staircases for indoor and outdoor spaces. With products backed by limited lifetime warranties, flexible payment options, and hassle-free installations, the Leaf Home Stair Lift team prides itself on making home upgrades easy.
Leaf Home Stair Lift (leafhomesafetysolutions.com) has 1,550 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,550 approved reviews, newest moderated first
Overall product
By ANDY A.
No return call for warranty service.
By Robert
Response from Leaf Home Stair Lift· Mar 4, 2024
We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail. If you prefer, you can email us at [email protected].
Completely horrible company! From customer service to the install and price of what you get is ridiculous! Just an awful experience with this so called company!!! Never again! Should have done my homework on this one for sure!
By Scott B.
Response from Leaf Home Stair Lift· Mar 1, 2024
Thank you for letting us know about this, Scott. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
The whole process was easy from purchase to installation.
By Diane O.
I have chosen not to finance and want to pay my bill in full. I've called many phone numbers given to me by the installer and the only answer I get is a fax line. Could somebody from Leaf Home Safety Solutions call me? Our stairlift was completed on 2/26/2024 and seems to be working fine. We just want to pay for it.
By Erik E. J.
Response from Leaf Home Stair Lift· Feb 28, 2024
We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail. If you prefer, you can email us at [email protected].
My wife will be 84 in June, and we needed a way for her to get into the second story of our home easily, since she has some health problems and has a hard time walking. She is not able to turn the chair at the top of the stairs and her knees hits the oposite wall. Her balance is not good and she is afraid. I was under the impression the chair had ac power with a battery backup. After installation I was told it is battery powered so there is no backup. The salesman and assemblers were very professional. It was a lot of money for us, since we are on a fixed income. Thank you for allowing me to explain.
By DAVID F.
Response from Leaf Home Stair Lift· Feb 22, 2024
We have shared your feedback with our team, so we can learn from your experience. If there is any additional information you would like to share, please contact us at [email protected]
I meet with à one representative at leaf solution on thursday he took time and explain everything to me word foŕ word show video Mr Marquise was well organized he didnt rushed. The process he made feel as if i wss a part of the family he asked me what is my biggest concern i said falling. Thank u Mr Marquise Then they appt for carpenter Mr coleby came in and hooked my old worn out bathroom up cause it really needed help I'm greatful for the love time in puts in his jobs thank u Mr Coley and Mr Marquise I can feel safe getting in my shower without worrying about falling.
By Princess
Response from Leaf Home Stair Lift· Feb 20, 2024
Time to sit back, relax, and prepare to enjoy your home to the fullest with Leaf Home Safety Solutions! We appreciate you sharing your experience.
All went well. Had to wait for right size door but, stuff happens..All over well pleased
By David P.
Response from Leaf Home Stair Lift· Feb 15, 2024
Happy to hear our Leaf Home Safety Solutions team was able to provide you with peace of mind. Thank you for your 5-star review!