Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,550 reviews
Leaf Home Stair LiftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maintain Your Independence at Home Learn More Explore our stair lifts and other mobility solutions to see why a Leaf Home Stair Lift installation makes all the difference. Life is full of uncertainties, but whether you can stay in the home you love shouldn’t be one of them. Offering direct-to-consumer in-home comfort solutions, our team provides well-deserved peace of mind to families, caretakers, and anyone caring for a loved one. Leaf Home Stair Lift transforms homes through high-quality accessibility solutions that improve independence by providing a variety of customizable options such as power swivel seats and power folding footrests for both straight and curved staircases for indoor and outdoor spaces. With products backed by limited lifetime warranties, flexible payment options, and hassle-free installations, the Leaf Home Stair Lift team prides itself on making home upgrades easy.
Leaf Home Stair Lift (leafhomesafetysolutions.com) has 1,550 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,550 approved reviews, newest moderated first
they replaced my upstairs tub. -- WOW what a Great job!! One day!! no mess, looks great!! I could never have done this myself. Thank you sooo Much.
By Dale
Response from Leaf Home Stair Lift· Jan 14, 2022
Thank you for the wonderful review, Dale! We are happy to welcome you to the Leaf Home Safety Solutions family!
I'm so very happy with the job that Leaf Home Safety Solutions did for me. My stair lift was installed by a professional. It is exactly what I needed. It was installed in in a little over an hour and is well made and easy to maintain. I fully recommend Leaf Home Safety Solutions to anyone needing a well done job done for them. Thank you.
By Christine S.
Response from Leaf Home Stair Lift· Jan 14, 2022
Wonderful to know that you can maintain your independence by improving your home’s appearance and efficiency. Thank you for choosing Leaf Home Safety Solutions, Christine.
Not at all worth the cost. For what you get it should have cost 1/4th the price or less. Did not show up on time. The tub was not the one discussed at the onset. The installation was quick and the installer knowledgeable but I had to go back afterwards to add caulk where it was missed. Overall, I’m embarrassed to have allowed myself to be swindled.
By Dawn F.
Response from Leaf Home Stair Lift· Jan 14, 2022
Thank you for bringing this to our attention, Dawn. We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail. If you'd like to speak to a member of our team, please give them a call at 866-320-5477, or email us at [email protected].
My wife and I had a good experience, there were a couple of issue with the chairs that their customer service corrected on a Saturday, we have not had anyt lissues since then, I rate the as 5 stars because of the customer service they provide.
By Carl S.
Response from Leaf Home Stair Lift· Jan 14, 2022
Our experts are dedicated to finding a solution for every home. Thank you for choosing Leaf Home Safety Solutions, Carl.
Sales said we would have installation before Thanksgiving, but it was installed after new years. We were sold a Door - but it was not available and the replacement was much more than the allowance we were given. Installation was excellent adn quality products - so far. Sales was poor on their promise.
By Luke R.
Response from Leaf Home Stair Lift· Jan 14, 2022
We appreciate your feedback, Luke. If you have any questions or concerns, please do not hesitate to call us at 866-320-5477 or email [email protected].
Poor sales representative Very poor follow up service. Poor communication.
By Jim E.
Response from Leaf Home Stair Lift· Jan 13, 2022
This is not our standard and would like to discuss your experience in more detail with a team member, Jim. Please call us at 866-320-5477 or email [email protected]. We appreciate your cooperation.
Sloppy,inexperienced. Took a month to finish the job and left with damage, on ceiling, door and doors are on backwards but ok would never recommend this company Thought I would be compensated but I talked to salesman and he said he would check on it but no avail,
By Regina C.
Response from Leaf Home Stair Lift· Jan 13, 2022
Thank you sharing this with us, Regina. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail. If you'd like to speak to a member of our team, please give them a call at 866-320-5477.
great crew found one problem they came out and fixed next day will use again
By Michael H.
Response from Leaf Home Stair Lift· Jan 12, 2022
Happy to hear our Leaf Home Safety Solutions team was able to provide you peace of mind. Thank you for your 5-star review, Michael!
