Leaf Home Stair LiftReviews of leafhomesafetysolutions.com

Stairlift installation was expertly done. Friendly and knowledgable installer who was in and out in just a few hours. The units have been operating perfectly and have allowed us to stay in our longtime split level house. I highly recommend this product.

Installer was very courteous and professional. Work done excellent.

Installation started on time and everyone was very nice. Second day came the issues. FIRST: I didn't want the shower head and handles and spout but wanted them to hang a rain shower panel instead. I purchased it and it was ready to be installed. They knew about it a week prior to starting the install. The second day they decided they couldn't do it. The installer didn't know anything about it and refused to touch it The project manager called me to say they wouldn't hang it I needed to hire a plumber to put 2 screws in the wall, connect 2 water lines and hang it. SECOND: When the job was done except for my shower panel I looked at it and asked what he was going to do about the torn ceiling. All around the shower the ceiling had been ripped. Installer said that was my responsibility to fix. It happens when he takes out the old tile but the company isn't responsible for it. I could hire someone fix it or he could come back and fix it for a reasonable price. THIRD: I had broken floor tile between the new shower floor and my door. The installer said "yeah that happened when I took out the old tub. You need to get someone to fix that I don't have anything to fix itand I don't know where you're going to find tile to match it. I can give you a good price and redo your whole floor for about $2000." FOURTH: The waterline shutoffs are not where he said they were but buried 10 inches down in the wall. We can't reach them to turn the water lines on. Their solution is I should just cut a hole on the wall to access them. I asked if I break the wall panel doing that who pays to replace it? Their answer is I do because I broke it. We are now 2 weeks later. They came out and put a panel on the ceiling to cover their tears but that's all. The project manager STILL hasn't bothered to come and see the job his guy did. Said he'll be here next Friday. They all just call and give me lip service. But I get calls twice a week, wanting to get paid. I still can't use the shower and won't be able to do so for at least another 2 weeks. My advice at this point...look to some other company for your needs. Their not a quality company. I paid $9000. for this!!! And now I'm going to be a month without being able to use my shower for their "one day install". Definitely NOT WORTH IT.

The organization is professional,courteous and competent. Answered all questions and gave advice on maintaining the install. Continue the excellent experience you give. We are HAPPY WITH OUR TUB TO SHOWER CONVERSION. THANK YOU…….. GOD Bless

We have been very pleased with Leaf Home Safety Solutions. We recently needed a service call on our stair lift and they responded with quick and efficient service. I would highly recommend them.

the work was done quick and was done very well

It would be a five star if they would finish the job. It seems no one ever reaches out or returns calls. I would be happy to update this if someone would just call me back to schedule the finish work. Update: Shortly after posting the review I received a call about finishing the project. If this happens I will update to five stars. The work so far has been great. Another update: No showed again this week. No call or info, just no one showed up. Very frustrating. Last update: I have changed the rating to five stars. As I said workman ship was always excellent but communication was lacking. This all changed when Brian the newest installation manager took over our job. He called and followed through with every step. Both bath projects are now complete and we couldn’t be happier. Our personal thanks to Brian and crew.

The installers were on time, professional and respectful. The install went very well and no problems.