You have salesman that informed us very…
You have salesman that informed us very well. Your installers were polite and neat in doing their job. We are glad we talked to the company.
By David
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,550 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maintain Your Independence at Home Learn More Explore our stair lifts and other mobility solutions to see why a Leaf Home Stair Lift installation makes all the difference. Life is full of uncertainties, but whether you can stay in the home you love shouldn’t be one of them. Offering direct-to-consumer in-home comfort solutions, our team provides well-deserved peace of mind to families, caretakers, and anyone caring for a loved one. Leaf Home Stair Lift transforms homes through high-quality accessibility solutions that improve independence by providing a variety of customizable options such as power swivel seats and power folding footrests for both straight and curved staircases for indoor and outdoor spaces. With products backed by limited lifetime warranties, flexible payment options, and hassle-free installations, the Leaf Home Stair Lift team prides itself on making home upgrades easy.
Leaf Home Stair Lift (leafhomesafetysolutions.com) has 1,550 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,550 approved reviews, newest moderated first
You have salesman that informed us very well. Your installers were polite and neat in doing their job. We are glad we talked to the company.
By David
Great experience
By customer
Response from Leaf Home Stair Lift· Dec 9, 2024
Happy to hear our Leaf Home Safety Solutions team was able to provide you with peace of mind. Thank you for your 5-star review!
As soon as we told the rep we were not making a decision that day he pretty much packed up and left. No written estimate… their loss.
By Sharon S.
Response from Leaf Home Stair Lift· Dec 9, 2024
Thank you for letting us know about this, Sharon. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
One week after having a representative come to my home and give me a written and signed quote along with an installation date, I was informed that the representative had underestimated the price by $500 and was given the option of agreeing to the new price or to be let out of the contract. With the situation I was in, I agreed to the new price. The only positive issue out of this was the speed they were able to install the lift. Thank you Clint!! My wife loves it and I am happy with the stair lift.
By Michael
Response from Leaf Home Stair Lift· Dec 6, 2024
Thank you for providing your feedback; it helps us understand areas that may need improvement. We value your business and will use this feedback to ensure a better experience for our customers in the future.
People who work for your company are knowledgeable and very polite.
By customer
Response from Leaf Home Stair Lift· Dec 2, 2024
Happy to hear our Leaf Home Safety Solutions team was able to provide you with peace of mind. Thank you for your 5-star review!
2 day project took 10 days. Installed wrong items. Fraudulent documents created by company and did not give terms agreed upon. Avoid this company at all cost!!
By customer
Response from Leaf Home Stair Lift· Dec 2, 2024
We have shared your feedback with our team, so we can learn from your experience. If there is any additional information you would like to share, please contact us at [email protected]
Installation of this product was subpar to say the least. The salesman was wonderful. The actual product is great. But the installation is done as a do it yourself. They did not hide the electrical. They just have the cords across the step and hang down a wall. I would not recommend using this company due to their installation.
By customer
Response from Leaf Home Stair Lift· Dec 2, 2024
Thanks for taking the time to leave us a review. Your satisfaction is especially important to us. Please contact us at [email protected] or 866-320-5477 to share any additional details we can take into consideration.
We mistakenly thought the chair would move at the landings automatically, not manually. Unfortunately, at the top landing, it is not safe for my wife to operate the chair. She needs help in order not to have a mishap and fall down the stairs. The chair otherwise operates beautifully up and down. I wish it didn't require as much space on the stair case as it does, as it makes it difficult to move some other items up and down.
By Bruce E. H.
Response from Leaf Home Stair Lift· Nov 29, 2024
Thank you for providing your feedback; it helps us understand areas that may need improvement. We value your business and will use this feedback to ensure a better experience for our customers in the future.