Lauren Kenzie, LLCReviews of laurenkenzie.com

Jewelry is fun and nice quality. Easy website experience and quick delivery.

Easy returns

I purchased a permanent bracelet from them, and it broke the next day! I went in to return it and wasn’t able to. The girl was very nice and put it back on me only for it to happen again two days later. I was extremely careful with it, but it’s supposed to stay on. Don’t call it permanent jewelry if it only lasts 24 hours. All of their stuff is very pretty, but I won’t be purchasing anything again.

Great customer service and support! Love the jewelry! Such high quality!

The girl who did my permanent bracelet was very knowledgeable and had a great personality. It got very busy and she was the only there but she managed it all beautifully. Can’t remember her name but she looks like Zendaya. 🙂

Sales person was excellent, but the necklace broke the day after purchase on 6/16, but we submitted a replacement request and paid for the return shipping label. 7/10 now and no shipping label. No response from company to a follow up email. My wife ordered a new necklace because she gave up on the return, and inam out $13 on shipping in addition to the cost of the first necklace.

Placed order on 5/20/2023. Didn’t get tracking till 5/31. Their site states 2-3 days. Kept checking tracking and it would never update. Reached out to them via Instagram bc no one would get back to my email. Someone apologized and said my item JUST SHIPPED out of the warehouse. So I am not sure where my item even was or what happened

Very quick and efficient. I’m really big on gold jewelry pieces and they had so much to offer.