Lauren Kenzie, LLCReviews of laurenkenzie.com

I placed an order October 4 but have not received any communication about shipment of the necklace. The support team will not respond to my emails.

I love love love this boutique! I have been buying pieces of jewelry for years and I have never had any issues! I had a permanent bracelet charm that had started to fade and they replaced with no problem! I had a ring that started to tarnish and they replaced it too!! Amazing staff!!!

It was a great experience! They had a wide variety of brackets and charms to choose from. Nice customer service!

We came in for permanent bracelets and the young lady who helped us was great.

the customer service was AMAZING!! and the store is super cute!!

The lady was great and professional at getting our permanent jewelry attached.

I sent back a necklace in May and have not heard anything or received an item.

I purchased a necklace with a charm in November. It fell off in early June and the charm had turned. I was told that it was plated and that’s why the charm turned and that I should’ve been told that when I purchased it, but I was not. I paid $20 to have my necklace re-attached and within hours, it fell off again.