I love the necklace broke have sent…
I love the necklace broke have sent back to Lauren Kenzie waiting for it to be returned. So 3 stars is all I can give for right now
By Nancy
Saturday, November 7, 2026 · Customer reviews of US businesses
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52 reviews
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Lauren Kenzie is a handmade jewelry company that was started by Lauren Mckenzie Brewer back in 2017 in her bedroom at her parents house while in high school. Lauren Kenzie is now in over 500+ store and continues to grow. Read about her story on our website.
Lauren Kenzie, LLC (laurenkenzie.com) has 52 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
52 approved reviews, newest moderated first
I love the necklace broke have sent back to Lauren Kenzie waiting for it to be returned. So 3 stars is all I can give for right now
By Nancy
Unfortunately, the earrings I bought with matching necklace arrived with broken clasp. I issued return and I will take it to USPS Monday 2/2.
By Dora P.
My necklace originally had broke off, so I went back to the store to create a shipping to get it fixed. I wait and hear back about a week or two just for them to send it back still broken.
By Cassidy
My ring broke the day after I got it. Customers service is terrible. Haven’t been able to get anyone to get back with me. I even paid to get it replaced and nothing. For now on I will stick to my go to jewelry companies that I know are great. My first experience has not been a good one.
By Tiffany
It was the cutest store!! They provided amazing service and it was a great birthday gift!
By Lauren
She was very professional and very friendly.
By Audrey
Very nice staff..helpful
By Mary
I have not gotten back my necklace that I sent in for repairs and I am worried that I won’t get it back..
By customer