Kramer CremationReviews of kramercremation.com

It was a easy and fast process

Once the initial call was placed, I was able to complete nearly everything required, including the payment, on-line. Made the process fairly easy.

The communication was great through both email and text. I truly appreciated the personal phone call when they had received the go ahead from the state and were actually cremating the body. The one thing I would have liked was a personal call or text when they had picked up my loved one and her body was then in their care. Instead I simply received a text that everything was going according to plan but I had no idea what that meant or where her body was. I had to call to confirm they had picked up the body.

The online service needs some work. Hard to get all information. For example I needed ashes and death certificate sent to me. The is no clear information how you pay for that or set that up. I got multiple emails that I had questions about, but no one to talk to for explanation. The overall service is good, but working via internet and funky text messages was not helpful when your stressed.

This is a first time experience for me. I chose the most affordable package. Everything went even smoother than expected. When I completed and paid for the cremation package they took it from there, and have been keeping me updated on everything they do. So, no worries, no stress, they take care of it all.

Compassionate and Caring... however had a little issue trying to enter everything into my phone. There was no submit button on the demographic page. Also, WAY TOO MANY automated texts.