Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
76 reviews
KoalaEye OpticalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KoalaEye optical online store offers affordable prescription eyeglasses and sunglasses covering women's eyeglasses and sunglasses, and men's sports glasses and sunglasses. We aim to achieve wear in comfort, look in style, and reasonably priced products to meet all your optical needs.
KoalaEye Optical (koalaeye.com) has 76 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
76 approved reviews, newest moderated first
I ordered Readers and they made them for distance. I have sent two emails asking them to remake correctly but have not received a response so I ordered elsewhere.
By James M.
Response from KoalaEye Optical· Oct 25, 2022
Hi James, our sincere apologies for the inconvenience caused here. Since your email went to our spam folder and we have not replied to you in a timely manner. We will definitely help you out. Please check your email. Thanks!
Really good products! I like the quality and value. Everything came out great.
By Jade I.
Was a little skeptical by how cheap the glasses were, and was fully prepared to eat the cost and receive something bad or nothing at all. They came through as promised. They are based in China, so it takes a while to arrive as expected. But overall I was satisfied with the experience and would definitely recommend this site to others.
By Daniel
Very nice design and quality for a good price. Fast delivery, and excellent service. Totally recommend KoalaEye glasses!
By Lidia A.
I loved the glasses. Unfortunately, I couldn't comply with my part of the terms of our collaboration. I caught covid, had surgery, and was in and out of the hospital for a while. I absolutely loved the pair I selected. the quality was amazing and the prescription was perfect. I lost the glasses traveling a few months back and I totally miss them. Will order a new pair as soon as I get my new prescription.
By Thaly S.
Excellent company, quality products and an attractive design.
By patrizia P.
It was so easy to order the glasses I wanted, and put in my prescription online. The prices are affordable, which I really appreciated. But then when I asked about exchanging the eyeglasses for a different style, I was told I would have to pay shipping for the exchange, so I just decided to keep the glasses I ordered. I hate having to pay shipping. But the glasses I kept are nice ones and good quality. The lenses are perfect!
By Luminous L.
I have been wearing glasses/contacts, since the 7th grade and these are absolutely my new favorite pair. If you have been thinking about purchasing a pair, I highly recommend KoalaEye Optical!
By Tamyia T.
