Great customer service very polite and…
Great customer service very polite and they worked with me with about 20!emails
By customer
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
58 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We furnish and distribute trench drain systems for commercial, residential, municipal and critical infrastructure applications.
Swiftdrain (swiftdrain.com) has 58 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
58 approved reviews, newest moderated first
Great customer service very polite and they worked with me with about 20!emails
By customer
Excellent customer service from Alex !
By andy S.
Attentive and timely communication. Revised order to meet our needs. Rapid shipping to meet construction deadline. All in all, a great experience!
By Paws to Care Animal R.
Utilicé Trustpilot para verificar la reputación de una tienda de electrónica antes de hacer una compra grande y la verdad, me salvó. Leí varias opiniones recientes de otros clientes, vi que respondían a los comentarios (tanto buenos como malos) y eso me dio la confianza necesaria para seguir adelante. La plataforma es súper intuitiva y fácil de usar. Gracias a las reseñas, mi compra fue un éxito y el servicio al cliente de la tienda fue tal como describían las reseñas positivas. ¡Muy recomendable para investigar antes de comprar!
By -
I recently placed my second order for the 6" wide pre-sloped trench drain from Swiftdrain. My guys were pleased with the product and ease of installation after the first order, so we did not hesitate to order the product again. Racheal in sales has been absolutely fantastic to work with. She quickly generates quotes and answers all of my questions. This time, my customer was back and forth on whether he was or was not installing any drainage, and when he finally decided he was, it put me in a time crunch to get the product here in time for installation. Alex then stepped in and did an amazing job getting my order out the door and on its way to me in record time. In a world where customer service appears to be non-existent most days, the folks at Swiftdrain are still here, doing their absolute best to be the exception to that rule!
By J. Bognar C.
I got to talk to a real person who answered all of my questions.
By Alan R.
Alex Sehgal was very helpful throughout the order and delivery process and I appreciated his personal approach and helpfulness! I am looking forward to receiving the product soon!
By Drew R.
Alex was very helpful and prompt on his quote!!
By Cale