Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
465 reviews
KismetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kismet is listed under Pet Stores.
Kismet (kismetpets.com) has 465 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
465 approved reviews, newest moderated first
The food is consistent and my pups really like it. Communication with customer support is really good and quick response.
By Sue
Response from Kismet· Sep 16, 2026
Thank you so much for this thoughtful review! We're glad the food has been a consistent hit with your pups, and it's great to hear our customer support team has been quick and helpful whenever you've needed them. 🐾
Our puppy just loves her Kismet food and snacks
By Lhary
Response from Kismet· Sep 14, 2026
Thank you for sharing this — it's wonderful to hear your puppy loves both the food and the snacks! We're so happy Kismet has become a favorite in her bowl. 🐾
My senior dog won’t eat any other dry dog food except Kismet. We were struggling to find something he’d eat and actually enjoy. I loved getting the scoop included with one of my orders. So helpful to have!
By Cindy A.
Response from Kismet· Sep 14, 2026
Thank you so much for sharing this — it's wonderful to hear Kismet was the answer for your senior dog after that search for something he'd actually enjoy! And so glad the included scoop came in handy too — little touches like that are meant to make things easier. 🐾
The orders are placed quickly and my dog loved the food!
By Diana P.
Response from Kismet· Sep 14, 2026
Thank you for the kind words! We're so glad the ordering process has been quick and easy, and even happier to hear your dog loved the food! 🐾
My particular doggie loves Kismet! I love that it’s the benefits of raw food without the hassle. Super yum! I highly recommend!
By EASK
Response from Kismet· Sep 11, 2026
Thank you so much for sharing this — it means a lot to hear your pup loves Kismet and that it's made raw feeding so much easier for you! We're so glad Kismet is a hit at your house, and we truly appreciate you taking the time to recommend us. 🐾
So easy to make na order online, very quick delivery turnaround. My dog goes crazy for his Kismet Nugz!
By Pria
Response from Kismet· Sep 11, 2026
Thank you for the kind words! We're so glad the ordering and delivery process has been smooth for you, and it's wonderful to hear your dog goes crazy for the Nugz — that's exactly the reaction we love to see! 🐾
My dog Jack loves ❤️ it.He would eat it all day long if he could .The quality is great ,love the little hugs in it
By Frances I.
Response from Kismet· Sep 11, 2026
Thank you so much for this sweet review! We're thrilled Jack loves it so much — sounds like he'd happily make Kismet an all-day affair 😄 So glad the quality is shining through, and glad those little "hugs" are winning him over too! 🐾
My dog is very finicky amd will eat this food. His allergies are doing well also. Love the quality and ease of feeding him well. My only complaint is the price is steep.
By Lisa G.
Response from Kismet· Sep 7, 2026
Thank you so much for sharing this—it really means a lot to hear that your dog is not only eating well but doing better with his allergies too! We know how tough it can be to find a food that a finicky pup will actually enjoy, so that's wonderful news. We completely understand the concern about price, and we appreciate you being upfront about it; we're always working to source high-quality ingredients as efficiently as possible to keep costs reasonable without compromising on quality. Thanks again for trusting us with your dog's health and for taking the time to leave such thoughtful feedback!
