Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
465 reviews
KismetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kismet is listed under Pet Stores.
Kismet (kismetpets.com) has 465 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
465 approved reviews, newest moderated first
Great communication.
By Celine G.
Response from Kismet· Oct 22, 2026
Thank you so much for taking the time to leave this feedback! We truly value clear and responsive communication with our customers, as we believe it’s essential to building trust and ensuring a great experience. We’re so glad we’ve met your expectations, and we appreciate your business. Please don’t hesitate to reach out if you ever need anything!
Our dog loves the food. He’s never looked better and it’s very affordable. We have a 95 pound dog it used to cost us $375 to feed him a month and now we’re at roughly $90 per month.
By Tami F.
Response from Kismet· Oct 22, 2026
Thank you so much for this fantastic review! We’re thrilled that your 95-pound pup has never looked better, and we’re equally excited that you’ve found such significant savings by switching to Kismet—going from $375 to $90 per month is remarkable and shows that premium quality doesn’t have to come with a premium price tag. It’s incredibly rewarding to know that we’re providing excellent nutrition for your dog while also making pet care more affordable for your family. We truly appreciate your business and look forward to keeping your boy healthy and happy for years to come!
Fabulous company that is responsive to questions and provides a good, solid canine diet. All four of my dogs look forward to mealtime since we switched to Kismet several months ago. And their autoship feature is easy to change and saves money, which is a real benefit!
By Susan H.
Response from Kismet· Oct 22, 2026
Thank you so much for this wonderful review! We’re absolutely delighted that all four of your dogs look forward to mealtime with Kismet—that’s the highest compliment we could ask for. We’re thrilled that our customer service team has been responsive to your questions and that our autoship feature has made managing your orders easier and more affordable. Your loyalty over these past several months means the world to us, and we’re honored to be nourishing all four of your pups!
Love how quick and easy it is to manage the subscription changes. Also time of delivery is great.
By shannah A.
Response from Kismet· Oct 22, 2026
Thank you so much for this great review! We’re so glad that our subscription management system is easy to use—we designed it to give pet parents flexibility and control over their orders. We’re equally proud of our reliable delivery service and that we’re consistently getting your Kismet kibble to you on schedule. Making it convenient for our customers is just as important to us as the quality of our product, and we truly appreciate your feedback!
Kismet is the best dog food! My two dogs are eager to eat the entire bowl and their digestive systems have regulated. Phenomenal product!
By customer
Response from Kismet· Oct 16, 2026
Thank you so much for this enthusiastic review! We’re absolutely thrilled that both of your dogs are eager eaters and that Kismet has helped regulate their digestive systems—those are exactly the results we hope to see in every pup we serve. It’s incredibly rewarding to know that our product is making such a positive impact on your dogs’ health and happiness. We truly appreciate your trust in Kismet, and we’re honored to be feeding two happy, healthy dogs in your home!
Wonderful product that doesn't break the budget! My dog is a picky eater, but she eats Kismet! I feel good serving it to her as well knowing that it is a great quality food.
By Sheila P.
Response from Kismet· Oct 16, 2026
Thank you so much for this wonderful review! We’re thrilled that your picky eater has found a food she loves—that’s truly a testament to the quality and palatability of Kismet kibble. We’re so glad you feel confident serving it to her, knowing that she’s getting premium nutrition without breaking the bank. That peace of mind is exactly what we want every pet parent to experience, and we’re honored to be your trusted choice. Thank you for your continued support!
Fast shipping and they are very transparent on ingredients and everything included in their food Good price as well!
By Maria B.
Response from Kismet· Oct 9, 2026
Thank you for this fantastic review! We’re so proud that our commitment to transparency about our ingredients and nutritional content resonates with our customers. It’s wonderful to hear that you appreciated both our fast shipping and competitive pricing—we believe in delivering quality food at a fair price because we want every pet owner to have access to wholesome nutrition. Your support means everything to us, and we’re grateful to have earned your trust!
My dog's a fan! That makes me one too!
By Teresa M.
Response from Kismet· Oct 9, 2026
Thank you so much for this heartfelt review! We absolutely love hearing that your dog is a fan of Kismet kibble—and that makes us fans of you too! When our pups are happy and healthy, their parents are happy, and that’s what makes our day. We’re so grateful for your support and can’t wait to continue being your dog’s favorite food choice!
