Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
465 reviews
KismetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kismet is listed under Pet Stores.
Kismet (kismetpets.com) has 465 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
465 approved reviews, newest moderated first
The order was quick. My pet loves the food
By Stella P.
Response from Kismet· Oct 7, 2026
Thank you so much for the wonderful feedback! We're delighted to hear that your pet loves Kismet kibble and that your order arrived quickly—fast, reliable delivery is something we take great pride in. It's heartwarming to know that your furry friend is enjoying our food, and that's exactly what we're here for. We appreciate your business and look forward to continuing to serve you and your pet!
My dog has had a great experience using Kismet kibble. We have been using it for the last 8 to 10 months and his coat, and poops have greatly improved from his previous food. The quality of the food is superior and the delivery service is great!
By Craig
Response from Kismet· Oct 2, 2026
Thank you so much for this wonderful review! We're thrilled to hear that Kismet kibble has made such a positive difference in your dog's coat and digestive health over the past 8-10 months. Your feedback about the quality of our food and our delivery service means everything to us, and it's exactly what we strive for. We're so grateful to have your pup as part of the Kismet family, and we look forward to supporting your dog's health and wellness for years to come. Please don't hesitate to reach out if you ever have questions or suggestions!
I gave it to my brother for his dog chewy.
By Claudia A.
Response from Kismet· Oct 3, 2026
Thank you so much for choosing our product for Chewy! We'd absolutely love to hear more about his experience with it. Did he enjoy it? We're curious to know how it worked for him and whether you noticed any improvements, especially when it comes to digestive health. We take pride in crafting our treats and supplements using only the best, highest-quality ingredients available, and everything we make is clinically proven to support healthy digestion. Your feedback helps us continue delivering products that pet parents can trust. If you have any other details you'd like to share about Chewy's experience, or if you have any questions, please don't hesitate to reach out. We'd love to hear more!
Easy to select what I need. My order is always correct! Shipping is pretty fast
By THELMA W.
Response from Kismet· Sep 30, 2026
Thank you for the great feedback! We're so glad you find it easy to select what you need and that your orders always come through correctly. Fast shipping is important to us too, so it's great to hear that's been your experience. Thanks for trusting us with your orders!
my dogs really love this food and their coats are shinier and they are not itching as they were...! love it!
By Susan E.
Response from Kismet· Sep 30, 2026
Thank you so much for this wonderful review! We're thrilled to hear your dogs love the food and that you're seeing shinier coats and less itching—those are great signs it's really working for them. It means a lot to know we're making a real difference in their health and comfort. Thanks for sharing your love for it with us!
The salmon food I have received before had no freeze dried bits. I called and they sent out a new bag of food plus a freeze dried bits bag. It was sent out very quickly. My pups love this food and it is good for their digestion.
By Sherrie L.
Response from Kismet· Sep 30, 2026
Thank you for taking the time to share this! We're so sorry the first bag was missing the freeze-dried bits, but we're glad our team could quickly make it right by sending out a replacement plus the extra bits bag. It's wonderful to hear your pups are loving the salmon food and that it's agreeing so well with their digestion. Thanks for your patience and for giving us the chance to fix it—we appreciate you!
My dogs love the food.
By Michael J.
Response from Kismet· Sep 28, 2026
Thank you for the lovely review! We're so happy to hear your dogs love their Kismet, and we appreciate you taking the time to let us know. 🐾
I am happy with this dog food but it is just too expensive for me.
By Dietta H.
Response from Kismet· Sep 18, 2026
Thank you for the honest feedback — we're really glad to hear you're happy with the food itself, and we understand that price is a big factor in choosing what's sustainable for your household. We appreciate you giving Kismet a try and sharing your thoughts with us. 🐾
