Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
465 reviews
KismetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kismet is listed under Pet Stores.
Kismet (kismetpets.com) has 465 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 3 reviews with 2 stars · Clear filters
My dogs don't like them.
By Christiena S.
Response from Kismet· Apr 16, 2026
Hi - We'd love to better understand your experience. Every dog has their own tastes and perhaps they'd prefer to try a different recipe. Can you contact us at [email protected] so we can help you and your pups?
Brewers rice is 5th on the ingredient list. It is a cheap filler, can cause obesity and GI upset.
By Linda
Response from Kismet· Feb 25, 2026
Thanks for taking a close look at our ingredients. Brewers rice is included as a highly digestible carbohydrate that provides steady energy and supports stool quality, especially for sensitive stomachs. In our recipe, it follows four primary animal-based ingredients, which provide the majority of the protein. Our formulas are clinically tested and proven to improve gut health, and every ingredient plays a specific role in supporting overall nutrition. We would love to better understand your experience with Kismet. Please contact us at [email protected].
I paid for a 3 day delivery and it hasn’t arrived after 1 week and will not deliver until Dec1, an extra week.
By Jeanine K.
Response from Kismet· Nov 25, 2025
We're very sorry this happened. You’ve been a loyal customer and we’re on it. We’re checking on the USPS delay and will reach out to make this right. Be on the lookout from an email from our team.
