Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
273 reviews
Kings Of NeonSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We pride ourselves on customer service and delivering the best products on the market. From large events like the NFL draft, Lollapalooza, Red Hot Chilli Peppers / Warner Music and Twitter through to small home decor neon signs, artworks and gifts, we have everything you could need when it comes to LED neon signs!Our main neon hub is in Australia with parts of our design team and event specialists spread across USA, UK and NZ plus leading manufacturer partners across the globe as well.Bespoke, business or just fun - we are here to create some LED neon magic with youOur Mission: To collaborate with….The fearless dreamers and wild creatives. The aspiring and the inspired. We see you. We create with you. We are you.
Kings Of Neon (kingsofneon.com) has 273 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 3 reviews with 2 stars · Clear filters
I went with Kings of Neon due to shipping times and claimed local quality of work. At checkout it said shipping estimate is 2/23. A week goes by without any updates on shipping. Turns out the outsourced labor facility was closed for the Chinese New Year. No mention of delayed shipping times at checkout so this gift (still) hasn’t arrived more than a week past when it was supposed to. Can’t speak to the quality because I don’t have the item.
By Jenna
Would not recommend.
By Kevin
I ordered my light in November. I paid extra for expedited shipping and it turned out I didn't really need to do that. The light looks great with one exception....the cords are too short. I immediately emailed and asked for extension cords. They told me they were sending them, but after 2 months, I got sick of waiting and emailed them. Of course, nothing had been sent yet and I had to provide them pictures (again) of what I needed. I finally got an extension cord only for it to be completely wrong! I then sent a full video explaining what I needed and why what they sent was wrong. They sent another package....still wrong! I emailed them back....and here I sit 5 months later, still no cords and they just ignore the emails now. It's maddening considering this is not a cheap investment, but they don't care one bit!
By Vicki S.
